What are the responsibilities and job description for the Account Manager position at Prestige Diesel Group?
Company Description
Prestige Diesel Group, founded by Navy veteran and entrepreneur Jose Garcia, operates with a mission of integrity and innovation in the diesel industry. Specializing in comprehensive fleet maintenance, the company offers a range of services including OEM and aftermarket parts sourcing, bodywork, inspections, staffing, and bumper-to-bumper service. With a data-driven approach, Prestige Diesel Group helps fleets reduce downtime, anticipate failures, and cut costs. Known for its precision, accountability, and high-quality service, the company is committed to exceeding customer expectations.
Role Description
This is a full-time, onsite Account Manager role located in Detroit, MI. The Account Manager will oversee and manage client accounts to ensure customer satisfaction and retention. Responsibilities include building strong client relationships, understanding customer needs, coordinating services, and ensuring the delivery of top-notch solutions. The role will also involve problem-solving, account strategy development, and collaborating with internal teams to meet business objectives.
Qualifications
- Client relationship management, exceptional customer service skills, and the ability to address customer needs effectively
- Experience with account management strategies, coordination, and ensuring timely delivery of services
- Problem-solving, decision-making, and solution-oriented mindset
- Excellent organizational, time management, and communication skills, both verbal and written
- Basic understanding of diesel industry operations or logistics is a plus
- Proficiency in Microsoft Office Suite and CRM software
- Bachelor's degree in Business, Marketing, or a related field preferred