Director, Audio Visual Services

JOB TITLE: Director of AV Services – CBC Lexington

Reports To: Vice President, Venue Partnerships

Status: Full-Time: Salary Exempt

Hours: 40-50 hrs. per week average, with flexibility for nights and weekends.

SUMMARY:

Deliver on “The Prestige Way”; upholding our Core Values, Company Mission, and Company Vision everywhere the work environment may take you - on the road or at the office.

Audio Visual professional with experience in the hospitality-based AV profession who will exemplify the best in customer service and have a passion for serving internal and external customers. The Director of AV Services will have a complete understanding of the business drivers as it relates to running a successful venue partnership. Expertise in areas of relationship building, revenue management, business development and operational excellence are essential. Venue event experience is essential with discipline and understanding of audio, video, lighting, rigging and electrical systems.

ESSENTIAL FUNCTIONS (include, but are not limited to…)

• Ability to manage and lead sales and operations teams.
• Ability to effectively communicate with executive-level leadership
• Ability to effectively set and achieve revenue goals
• Ability to provide effective leadership to create operation excellence
• Budgeting and accounting experience
• Expense monitoring
• Revenue tracking and reporting
• Hospitality experience
• Enforce safety compliance
• Review contracts and write contracts
• Estimating and negotiating skills
• Quality control
• Marketing acumen
• Staff Development
• Event planning and process expertise
• Hiring and recruiting
• Contractor management
• Project tracking and fulfillment

SPECIAL CHARACTERISTICS/KNOWLEDGE:

• Must have excellent people skills.
• Ability to work collaboratively with a team.
• Ability to deliver The Prestige Way in all aspects of the job regardless of the environment.
• Must be organized, attentive to detail, persistent and demonstrate the ability to follow through projects to completion.
• Capable of handling multiple assignments and meetings.
• Capable of working with all levels of staff and management.
• Ability to create systems and processes.
• Excellent customer service skills for internal and external customers.
• Has excellent software and technical aptitude.
• Microsoft Office Experience
• CAD/3D Software Experience (VectorWorks a plus)
• Momentus or Hotel/Catering Software Experience
• Lightning, or other rental software experience
• Computer Protocol Experience
• Ability to create solutions to emerging challenges.
• 5 years of audio visual or similar industry experience.
• Excellent phone and oral presentation skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Employee is frequently required to sit; stand or walk for long periods of time (minimum 4 hours); use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; bend, twist, push, pull, stoop, kneel, crouch or crawl; talk and hear. Employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust

Work Environment:

• The duties of this position are performed indoors in an office and/or warehouse environment. site.

PREFERRED QUALIFICATIONS:

Experience:

5 years of industry experience

Education / Training:

• A Bachelor’s degree from an accredited college or university with major course work in:
• Applied Science in Live Sound and Show Production, or a closely related field preferred equivalent experience.
• Business administration/marketing
• General education requirements in the areas of communication, social science, natural science, and humanities provide analytical and communication skills as well as a global perspective of diverse cultures.