Community Engagement Specialist I

Description

Summary of Job Function: Works in the community to assist consumers with serious mental illness, substance abuse, cooccurring or coexisting disorders that are at risk of psychiatric hospitalization or are currently committed. Collaborates and engages with community resources to prevent the need for involuntary commitment, improve community integration, and promote recovery by addressing the needs of all eligible individuals.

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

1. Engages and communicates effectively with consumers and families, physicians, health care providers, internal and external team members.
2. Arranges and provides transportation for consumers as needed.
3. Contacts all referrals assigned within 24 hours and documents activity per policy.
4. Provides monthly face to face contacts with assigned consumers in the home or a community setting to ensure behavioral health stability.
5. Provides transitional care when the consumer receives services with another provider such as hospitals, drug court, primary care providers, etc.
6. Provides face to face contact with a consumer within 3 days of discharge from a
7. psychiatric hospitalization to assure that their basic and personal needs are met.
8. Refers consumers and families to additional services based on individual consumer need.
9. Assists/links consumers to personal and community supports necessary to live independently in the community such as housing, employment, benefits, paying bills, etc.
10. Provides outreach in the community served to promote community engagement services.
11. Encourages consumer participation and compliance in all program services.
12. Educates and models healthy basic living and personal care tasks/behaviors for consumers.
13. Provides after hours availability to meet individual consumer needs.
14. Participates in weekly staffing meetings and submits monthly reports to supervisor.
15. Attends all departmental and center meetings/trainings as assigned.
16. Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
17. Utilizes technology provided to perform job efficiently and effectively.
18. Meets training requirements as established, including but not limited to, CPRFirst Aid and crisis intervention
19. All other duties assigned.

Job Specifications:

1. Education, Certification/License, and/or Experience

1. High school diploma or GED.
2. Valid Drivers License.
3. Experience and prior training working with mental health, substance abuse population, and coexisting population is preferred. Knowledge of community resources preferred.

2. Knowledge, Skills, and Abilities required: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical & Mental Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical and Mental Requirements:

The job duties outlined herein are general statements that describe the basic job requirements and cannot state in words every aspect of job content. Prestera Center reserves the right to modify, delete, or reclassify these duties at its sole discretion at any time.