What are the responsibilities and job description for the Lead IT Specialist position at Prestage?
The Lead IT Specialist is the primary on-site contact for all IT systems supporting our pork-processing facility. You will supervise the local IT team, coordinate with Corporate IT, and ensure the reliable operation of production-critical technologies. (weighing, labeling, traceability, stun, QA, shipping, maintenance, PCs, printers, and core network infrastructure).
KEY RESPONSIBILITIES
• Leadership & Oversight
– Assign daily tasks, set priorities, and design shift schedules that maximize coverage while controlling overtime.
– Mentor, coach, and train IT Specialists; document and enforce Standard Operating Procedures (SOPs).
– Participate in recruiting and onboarding to build a cohesive, high-performance team.
• Systems Support & Improvement
– Coordinate implementation of new technologies and plant start-ups with Corporate IT.
– Lead root-cause investigations for IT incidents and drive preventive actions.
– Evaluate existing solutions, recommend upgrades, and provide regular feedback to Corporate IT.
• Operational Execution
– Troubleshoot, repair, and maintain PCs, printers, network gear, and industrial IT equipment.
– Oversee contractors and vendors performing IT-related work on-site.
– Maintain accurate documentation of infrastructure, wiring, and configurations.
• Other Duties
– Perform additional tasks or projects as assigned to support plant operations.
CORE COMPETENCIES
• Proven problem-solver and self-starter; able to thrive in a fast-paced production environment
• Hands-on skills in computer, printer, and network installation/repair
• Working knowledge of Microsoft Office, Windows OS, Windows Server, and traceability software
• Strong low-voltage and basic electrical aptitude (fiber optic testing, circuit fundamentals)
• Natural leadership with excellent communication and interpersonal skills
• Service-oriented mindset and effective team collaboration
MINIMUM QUALIFICATIONS
• Associate degree in Computer Information Technology (or related field) OR equivalent practical experience
• 4 years of hands-on IT support/administration (industrial or manufacturing setting preferred)
• Industry/vendor certifications are welcomed but not required
PREFERRED TECHNICAL BACKGROUND
• Carlisle Symphony Traceability, Marel Inova, or other production floor MES
• Windows Server, Windows Desktop (incl. Windows Embedded)
• SQL Server administration
• Mobile-Device Management (MDM)
• Ubiquiti/UniFi networking
• Physical access-control systems
• IP Camera systems
• Low-voltage and fiber optic cabling/testing
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick)
- Short Term Disability