What are the responsibilities and job description for the Restaurant Supervisor position at Presidian Hospitality?
Description
The Hillside Boutique Hotel in Castroville, TX. is looking for a motivated Restaurant Supervisor/Banquet Captain to assist in managing daily operations and ensuring excellent guest experiences. This role supports the Food & Beverage team and leads the team in delivering high-quality service.
Where You Can Make An Impact
Education/Formal Training:
The Hillside Boutique Hotel in Castroville, TX. is looking for a motivated Restaurant Supervisor/Banquet Captain to assist in managing daily operations and ensuring excellent guest experiences. This role supports the Food & Beverage team and leads the team in delivering high-quality service.
Where You Can Make An Impact
- Coordinate and supervise banquet events from setup to cleanup, ensuring all details are executed per client specifications
- Lead and manage Banquet staff, servers and bartenders providing direction and support.
- Collaborate with the culinary team to ensure timely and accurate food and beverage service.
- Oversee event setup, ensuring proper presentation, cleanliness, and organization of banquet spaces.
- Monitor service quality during events, resolving any issues promptly to maintain high standards.
- Maintain adherence to health, safety and sanitation standards.
- Assist in training and mentoring Restaurant and Banquet staff.
- Promote a positive team environment and uphold the hotel's reputation and excellence.
- Supporting Restaurant operations and maintaining high standards of service.
- Collaborating with management team to ensure the restaurant's success.
- Supervise staff during shifts and provide guidance as needed.
- Assist with scheduling and training new team members.
- Ensure compliance with health and safety standards.
- Handle guest concerns and address issues promptly.
- Monitor restaurant cleanliness and organization.
- Collaborate with the kitchen team to ensure smooth operations.
- Process guest payments and oversee cash handling procedures.
- Support the implementation of promotions and events.
- Maintain inventory levels and communicate supply needs.
- Foster a positive and productive work environment.
Education/Formal Training:
- High school diploma required; hospitality training preferred.
- 2 years in food service or hospitality, with leadership experience.
- Previous Restaurant management and Banquet experience
- Strong leadership and organizational skills
- Excellent communication and customer service abilities
- Knowledge of food safety and service standards.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail and problem-solving skills.
- Proficiency with POS systems and basic financial reporting.
- Flexibility to work varying shifts, including weekends.
- Ability to work under pressure and handle multiple events simultaneously