Restaurant Supervisor

Description

The Hillside Boutique Hotel in Castroville, TX. is looking for a motivated Restaurant Supervisor/Banquet Captain to assist in managing daily operations and ensuring excellent guest experiences. This role supports the Food & Beverage team and leads the team in delivering high-quality service.

Where You Can Make An Impact

• Coordinate and supervise banquet events from setup to cleanup, ensuring all details are executed per client specifications
• Lead and manage Banquet staff, servers and bartenders providing direction and support.
• Collaborate with the culinary team to ensure timely and accurate food and beverage service.
• Oversee event setup, ensuring proper presentation, cleanliness, and organization of banquet spaces.
• Monitor service quality during events, resolving any issues promptly to maintain high standards.
• Maintain adherence to health, safety and sanitation standards.
• Assist in training and mentoring Restaurant and Banquet staff.
• Promote a positive team environment and uphold the hotel's reputation and excellence.
• Supporting Restaurant operations and maintaining high standards of service.
• Collaborating with management team to ensure the restaurant's success.
• Supervise staff during shifts and provide guidance as needed.
• Assist with scheduling and training new team members.
• Ensure compliance with health and safety standards.
• Handle guest concerns and address issues promptly.
• Monitor restaurant cleanliness and organization.
• Collaborate with the kitchen team to ensure smooth operations.
• Process guest payments and oversee cash handling procedures.
• Support the implementation of promotions and events.
• Maintain inventory levels and communicate supply needs.
• Foster a positive and productive work environment.
  
  

Requirements

Education/Formal Training:

• High school diploma required; hospitality training preferred.
  
  

Experience

• 2 years in food service or hospitality, with leadership experience.
  
  

Knowledge/Skills

• Previous Restaurant management and Banquet experience
• Strong leadership and organizational skills
• Excellent communication and customer service abilities
• Knowledge of food safety and service standards.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and problem-solving skills.
• Proficiency with POS systems and basic financial reporting.
• Flexibility to work varying shifts, including weekends.
• Ability to work under pressure and handle multiple events simultaneously