What are the responsibilities and job description for the Customer Service Representative position at President/Owner Erickson Search, Inc?
Metro Detroit Insurance agency has a position available for a customer service agent/producer. The ideal candidate loves talking to people and is a team player with a can-do attitude.
We offer competitive pay with performance bonuses with benefits including Blue Cross health care and an IRA.
Key Responsibilities:
- Answer and respond to client questions and servicing needs
- Write and service policies in the Guidewire system
- Generate sales and manage policy change requirements
- Perform policy reviews to correct issues and optimize coverage options based upon client needs
- Meeting with clients in person
- Cross-selling and client retention tasks
- Assist with marketing and lead follow-up
- Organize documentation received from clients and carriers in agency CRM system
A P&C license is required with 1 year experience as a CSR/producer. Experience with the Guidewire system is a definite plus.
We offer competitive pay with performance bonuses, Blue Cross health care and an IRA. If you have a great attitude and a passion to succeed, please send us your resume so we can set up an interview.
Our agency specializes primarily in Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of the educational community.
Positions are available in our Birmingham, Sterling Heights or Warren location.
Pay: $24.00 - $36.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $24 - $36