Tour Manager

Position Summary

The Preservation Resource Center (PRC) preserves New Orleans’ historic architecture, neighborhoods and cultural identity through collaboration, empowerment and service to our community. As a department of the PRC, Save Our Cemeteries extends this work into the city’s historic cemeteries through restoration, advocacy, and education.

In support of its mission to educate the public around historic cemeteries, architecture, and neighborhoods in New Orleans, the PRC oRers daily tours of multiple cemeteries across the city as well as walking tours of the Warehouse District and other historic neighborhoods. The PRC also oRers international trips to Cuba and Sicily through our travel partners at Project Por Amor and has recently collaborated with them to create a multi-day, culturally immersive itinerary right here in New Orleans. All PRC tours follow the principles of Sustainable Tourism to support the mission of the PRC and ensure a positive impact on our city.

The Tour Manager will oversee daily cemetery and neighborhood walking tours, including managing booking, outreach, and tour guide scheduling, as well as tour content and evaluation. Reporting to the Director of Save Our Cemeteries, the manager will work closely with the director to hire, train, and supervise contract tour guides. The manager will also collaborate with the Director of Operational Support to manage administrative responsibilities associated with our international programs and New Orleans itineraries.

This position will be instrumental in growing the tour program at the PRC, increasing regularity of tours, establishing and expanding school and youth tours, and working closely with local partners to create meaningful, thoughtful, historically grounded experiences for visitors and locals of all ages. It will also play a key role in expanding the PRC’s capacity to oRer additional international and New Orleans trips in partnership with Project Por Amor.

Position Responsibilities



Coordinate all walking tours hosted by the PRC of cemeteries and neighborhoods:

• Oversee the tour schedule in FareHarbor, including updating and monitoring times and locations, and communicating with tour visitors
• Maintain records of tour visitors and revenue generated
• Coordinate with the cemeteries to ensure access and positive impact on the cemeteries
• Schedule private tours
• Lead occasional tours as needed
• Work with appropriate PRC staR to create, maintain, and report on a tour program budget
• Monitor the budget to ensure that revenue goals are met and exceeded
• Grow the tour program and maintain responsibility for hitting targeted benchmarks
• Acquire and maintain all necessary and exemplary certifications for PRC tour program

Design and manage content and tour guides:

• Work with PRC staR to recruit and hire tour guides
• Develop and update tour content in collaboration with guides, PRC staR, and outside partners
• Oversee onboarding and training of new guides, including updating training materials and providing regular evaluation
• Coordinate professional development and ongoing support for guides
• Schedule and serve as the primary point of contact for tour guides
• Ensure tour development is guided by historical accuracy to create an authentic tour experience
• Ensure that the principals of Sustainable Tourism are enshrined throughout the training of guides and are incorporated into tours
• Create tours that provide and uplift inclusive historical perspectives
• Use tours to expand membership to PRC

Develop and oversee school tours and programming:

• Develop educational materials with PRC staff and tour guides and provide specialized training for school programs that instill a greater understanding of the diverse history of New Orleans and promote an appreciation for preservation.
• Serve as the primary point of contact for teachers and group coordinators, including sending pre-visit resources and follow up surveys
• Work with other PRC staR to conduct outreach to schools, teachers, and other educational organizations.

Conduct outreach to potential tour goers and partners:

• Work with the communication department to market tours through various digital avenues
• Conduct outreach and establish connections with outside partners to market tours to locals and visitors
• Maintain records and periodic communication with tour-goers to encourage repeat visitation

Support PRC’s international trips and New Orleans itineraries.

• Provide support to other PRC staff to ensure seamless operation of international and New Orleans trips.
• Assist in documentation, record-keeping, and reporting to support program eRiciency and accountability.
• Collaborate with travel partners, including Project Por Amor, to enhance participant experiences and program outcomes.
• May be required to participate in International Travel Tours as a PRC representative Support other PRC programming as needed.

Qualifications

• 2-3 years of experience in tourism, museums, or nonprofit organizations, preferably in tour coordination, education, or visitor experience
• Experience in program or tour development, especially related to New Orleans history
• Effective written, verbal, and interpersonal communication skills, including engaging with tour guides and visitors.
• Excellent organizational and project management skills
• Proficiency with tour management tools, including FareHarbor, Microsoft Office/Outlook, and Meta.
• Bachelor’s degree (preferred)
• New Orleans tour guide license or ability to obtain one

Working Conditions and Physical Requirements: This is an in-person position based in New Orleans and requires occasional evening and weekend work.

Compensation: This is a full-time position with competitive salary and benefits.

How to Apply: Interested candidates should submit a resume and cover letter to Sara Lowenburg at slowenburg@prcno.org by Friday, December 12, 2025.

Preservation Resource Center of New Orleans (PRC) preserves New Orleans’ historic architecture, neighborhoods and cultural identity through collaboration, empowerment and service to our community. Founded in 1974, PRC is a non-profit organization that has restored more than 1,500 properties citywide and has assisted countless individuals with their own renovation eRorts through its outreach and advocacy programs. PRC provides resources and education to convey the economic, cultural and aesthetic importance of historic architecture in New Orleans and throughout the world. For more information about PRC and its revitalization eRorts, call 504.581.7032. Connect with PRC on Facebook; X (@PRCNO) and Instagram (@PRCNOLA).