What are the responsibilities and job description for the Server position at Presbyterian Villages of Michigan?
Overview:
Experience: No prior experience necessary
Computer Skills:
Perform a variety of tasks related to food service department including the greeting residents and guests, and service and clean-up of dining area.
Responsibilities:
- Greet guests warmly and take accurate resident food orders by following appropriate procedures.
- Demonstrates complete understanding of menu items and ingredients. Advise residents and guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicate appropriately and professionally with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Deliver food directly to residents and guests, and maintain safe food handling and sanitation standards.
- Follow up with residents and guests to ensure a satisfactory dining experience. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Operate kitchen equipment and a variety of machines to prepare and serve food and beverages such as coffee, tea, and soft drinks.
- Clean and sanitize work areas, equipment, utensils, dishes, pots, pans and/or silverware by washing by hand or loading into dishwasher, as needed.
- Portion, wrap, and store food in designated containers and storage areas to prevent spoilage.
- Carry food supplies, equipment, and utensils to and from storage and work areas.
- Remove trash and clean kitchen garbage containers. Sweep and mop dining and kitchen area.
- Scrape leftovers from dishes into garbage containers.
- Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
- Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
- Follow established policies and procedures including but not limited to:
- Presbyterian Villages policies and procedures.
- Safety policies and procedures.
- Federal, state and local regulations.
16. All other duties as assigned
Qualifications:
Education: High School Graduate, General Education Degree (GED) or currently enrolled in program if under 18.
Experience: No prior experience necessary
Computer Skills:
Must be able to operate a computer.
Certificates & Licenses
ServSafe/Food Safety certification preferred. Will train for certification, must pass in order to maintain this position.