What are the responsibilities and job description for the Care Coordinator IV- Santa Fe NM and surrounding areas position at Presbyterian Health Plan?
Company Description
Presbyterian Health Plan is a healthcare organization based in Albuquerque, New Mexico, dedicated to providing high-quality medical services to communities across the state. The organization emphasizes compassionate care, innovation, and excellence in service delivery. Join a team making a difference in advancing healthcare access and quality.
Role Description
This is a full-time, remote role for a Care Coordinator IV serving Santa Fe, New Mexico, and surrounding areas. The Care Coordinator will be responsible for coordinating patient care, managing complex cases, and serving as a liaison between patients, families, and healthcare providers. Tasks include assessing care needs, creating and implementing care plans, and monitoring patient outcomes. The role also involves effective communication, providing home care guidance, and delivering excellent customer service to meet patient needs.
Qualifications
Presbyterian Health Plan is a healthcare organization based in Albuquerque, New Mexico, dedicated to providing high-quality medical services to communities across the state. The organization emphasizes compassionate care, innovation, and excellence in service delivery. Join a team making a difference in advancing healthcare access and quality.
Role Description
This is a full-time, remote role for a Care Coordinator IV serving Santa Fe, New Mexico, and surrounding areas. The Care Coordinator will be responsible for coordinating patient care, managing complex cases, and serving as a liaison between patients, families, and healthcare providers. Tasks include assessing care needs, creating and implementing care plans, and monitoring patient outcomes. The role also involves effective communication, providing home care guidance, and delivering excellent customer service to meet patient needs.
Qualifications
- Proficiency in Care Coordination and Case Management
- Strong Communication and interpersonal skills to collaborate with patients, families, and healthcare teams
- Experience in Home Care services and processes
- Customer Service skills with a focus on delivering compassionate and responsive support
- Bachelor’s degree in healthcare, social work, nursing, or a related field preferred
- Familiarity with healthcare systems, policies, and regulations
- Ability to work independently in a remote capacity while managing multiple tasks effectively
- Demonstrated ability to handle sensitive information with confidentiality