What are the responsibilities and job description for the Billing Processor position at PrePass?
About PrePass
PrePass® is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day.
That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
About The Role
We're looking for a Billing Processor to ensure the accuracy and integrity of PrePass's financial records by managing payment reconciliation and cash application processes. In this role, you'll review daily postings, resolve discrepancies, and maintain reliable financial documentation. You'll collaborate closely with Accounting, Accounts Receivable, and Operations teams to deliver accurate results and a positive customer experience. This is a hybrid role based out of our downtown Phoenix office.
Essential Responsibilities
Payment Reconciliation and Accuracy
Qualifications/Requirements
How We Will Take Care of You
At PrePass, our mission drives us.
We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values.
Ready to help move the transportation industry forward? Join us and let's drive progress—together.
PrePass® is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day.
That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
About The Role
We're looking for a Billing Processor to ensure the accuracy and integrity of PrePass's financial records by managing payment reconciliation and cash application processes. In this role, you'll review daily postings, resolve discrepancies, and maintain reliable financial documentation. You'll collaborate closely with Accounting, Accounts Receivable, and Operations teams to deliver accurate results and a positive customer experience. This is a hybrid role based out of our downtown Phoenix office.
Essential Responsibilities
Payment Reconciliation and Accuracy
- Review, reconcile, and verify payments posted to customer accounts against bank deposits and system reports at the start of each business day.
- Identify, investigate, and correct posting errors, misapplied funds, duplicate transactions, and other discrepancies.
- Research and resolve payment exceptions, including returned items, chargebacks, short-pays, and unapplied cash.
- Manage the refund queue, process refunds, and assist in related activities as required.
- Prepare and maintain daily reconciliation reports, documenting variances and corrective actions taken.
- Ensure adherence to company policies, GAAP standards, and regulatory requirements for payment processing and reconciliation.
- Provide reconciliations, transaction histories, and documentation in support of internal and external audits.
- Partner with Accounts Receivable, Credit, and Customer Service teams to resolve issues and ensure accurate account status.
- Recommend and assist in implementing process enhancements to improve accuracy, timeliness, and internal controls.
- Perform additional responsibilities as assigned to support departmental and organizational objectives.
Qualifications/Requirements
- Associate or bachelor's degree in accounting, finance, or a related field (or equivalent work experience).
- Minimum of 2 years of experience in payment reconciliation, cash application, or related processes preferred.
- Strong knowledge of payment methods, including ACH, wire, credit card, lockbox, and check processing.
- Familiarity with Wells Fargo Safe Transmission is a plus.
- Proficiency in Microsoft Excel, including pivot tables and VLOOKUPs.
- Familiarity with Cybersource, API integrations, and financial systems such as Great Plains, Celonis, and Salesforce is a plus.
- Working knowledge of Microsoft Power BI and/or Alteryx preferred (not required).
- Excellent analytical, problem-solving, and organizational skills with high attention to detail.
- Strong written and verbal communication skills with the ability to collaborate across teams.
- Availability to work early mornings to meet same-day reconciliation deadlines, with willingness to work weekends or holidays when invoice days overlap.
- Exceptional accuracy and attention to detail.
- Strong organizational and time-management abilities.
- Ability to work independently while managing multiple priorities.
- Proactive, solution-oriented mindset with a focus on continuous improvement
How We Will Take Care of You
- Robust benefit package that includes medical, dental, and vision that start on date of hire
- Paid Time Off, to include vacation, sick, holidays, and floating holidays
- 401(k) plan with employer match
- Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships)
- Tuition Reimbursement Program
- Voluntary benefits, to include but not limited to Legal and Pet Discounts
- Employee Assistance Program (available at no cost to you)
- Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees
- Community Give-Back initiatives
- Culture that focuses on employee development initiatives
At PrePass, our mission drives us.
We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values.
Ready to help move the transportation industry forward? Join us and let's drive progress—together.