What are the responsibilities and job description for the Entry Level Customer Service Rep position at Premium Systems?
We are looking for motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills.A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don’t hesitate to apply for the position.Customer Service Representative Duties & Responsibilities:Generate sales leadsProvide accurate and valid information for the customersHandle customer questionsKeep records of customer interaction and process received files.Follow communication procedures and policies.Think, answer, and respond quickly to resolve customer issues and questions about products and servicesRetain a polite and professional voice and manner at all timesCustomer Service Representative Requirements:High school diploma or equivalentCustomer-oriented and passionate about helping othersAbility to respond quickly to different requests and charactersExcellent multi-tasking and organizational skills