Retail District Manager

Are you a dynamic leader with a passion for retail management?
Join our team as a Retail District Manager and take charge of managing and developing a group of Retail Coverage Merchandisers and Lead Merchandisers. In this role, you will represent our company, clients, and customers by effectively supervising and managing RCM work, ensuring superior in-store results in assigned territories or stores.

Key Responsibilities:

• Leadership and Management: Provide effective leadership and management to the Retail Coverage Merchandiser/Lead Merchandiser team in your assigned geographic area. This includes interviewing and hiring candidates, onboarding and training new associates, managing performance and career development, handling conflict and personnel issues, and providing coaching and support.
• Business Understanding: Develop and maintain a strong understanding of the company’s business model, client and customer details and expectations, and the specific details of the work processes.
• Home Office Work: Attend meetings, handle administrative tasks, recruit, hire, coach, conduct investigations, review compliance reports, respond to emails, manage escalations, complete HR documentation and more.
• Project Management: Manage assigned work to completion, on time, and with high-quality results. Review project details to verify schedules are accurate and achievable, and ensure supporting documentation is current and correct.
• Team Support: Assign work to the team and ensure that all jobs have the appropriate level of support. Monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all necessary materials, supplies, and equipment.
• Selling Effectiveness: Understand and optimize selling effectiveness in assigned territories. Identify training needs, desired system and work process improvements, and maintain an effective balance of store set/surge work and retail store coverage.
• Partnership and Collaboration: Partner with store personnel and your team to achieve and maintain merchandising excellence. Discuss schedules and changes, meet goals and expectations, and build effective working relationships. Be proactive in alerting management to any unsafe acts or conditions to prevent injuries.
• Policy Compliance: Ensure company policies are followed by directly managed associates. This includes proper maintenance of all company-owned equipment, accurate and timely expense reporting, and activity reporting within company guidelines.
• Communication: Communicate retail territory responsibilities to the Retail team to ensure accuracy in the reporting systems. Effectively and accurately use technology to communicate retail priorities and coverage analyses, maintaining an effective feedback and measurement system.
• Physical Requirements: Meet the physical requirements of the role as listed below.
• Additional Duties: Perform other duties as assigned.

Minimum Education and Work Experience:

• High School Diploma or Equivalent
• Associate degree is preferred.
• Some college with prior management/supervisory experience with a minimum of 2 years industry experience.
• Prior sales agent, retail, customer service or reset responsibility.

Knowledge, Skills and Abilities Requirements:

• Strong interpersonal, organizational, decision making and leadership skills. Must be able to communicate effectively with others.
• Self-starter and have a strong attention to detail.
• Quick learner and be flexible to changing work environments.
• Valid driver’s license, have valid transportation, and be able to drive a car for extended periods of time.

Physical Requirements

• Sit for extended periods (typically 6 hours per day).
• Use a computer, including keyboard and mouse, for prolonged periods.
• Lift and carry light items (e.g., files, office supplies, laptops, typically 20 pounds).
• Reach, bend, or stoop occasionally to access files or office materials.
• Maintain focus and attention for long periods of desk-based work.
• Follow clear directions.
• Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.

Join us and be part of a team that values innovation, collaboration, and excellence. Apply now to make a significant impact on our business and drive success for our clients and customers.

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