What are the responsibilities and job description for the Parking Ambassador - Buffalo, NY position at Premium Parking?
Be the Face of Great Parking Experiences
At Premium Parking, we create great places. As a Parking Ambassador, you'll play a key role in delivering a positive experience for every guest who visits our facilities. You'll be the friendly face customers interact with, helping keep operations running smoothly while creating a safe, welcoming, and organized environment.
Available Shifts
- Monday - Friday 1pm-9pm
What You'll Do
- Greet guests and provide exceptional customer service from arrival to departure
- Answer questions about parking rates, payment options, directions, and site information
- Direct traffic and guide vehicles safely and efficiently into parking areas
- Assist guests with concerns and help resolve issues professionally
- Support event parking operations and high-traffic periods
- Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues
- Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
- Promote a safe environment by following company procedures and reporting hazards or incidents
What We're Looking For
- A friendly, guest-focused attitude and strong communication skills
- Ability to stay attentive and proactive in a fast-paced environment
- Ability to work independently while maintaining high service standards and operational awareness
Required Job Qualifications:
- Strong customer service and communication skills.
- Ability to provide friendly, professional guest service.
- Ability to work independently and maintain professionalism at all times.
- Comfortable using smartphones or handheld devices for operational tasks (training provided).
- Ability to stand and/or walk for an entire shift.
- Ability to work outdoors in varying weather conditions.
- Ability to read and comprehend verbal instructions and written correspondence.
Preferred:
- Previous customer service, parking, or hospitality experience.
- Valid driver’s license (may be required based on site).
Why Premium Parking?
We're more than a parking company. We're a team committed to innovation, hospitality, and creating exceptional customer experiences. Every day, our employees help deliver convenient parking solutions that keep communities, businesses, and events moving.
Salary : $20