What are the responsibilities and job description for the Technical Project Manager position at Premium Health Center?
Information Technology
Location:
620 Foster Avenue Brooklyn, NY 11230
Hours
Full Time
Premium Health is seeking a highly organized and collaborative Technical Project Manager (TPM) to support the successful delivery of IT and technology-driven initiatives across the organization. Premium Health is a rapidly growing FQHC in Brooklyn, and our IT team powers the technology that keeps our patient care, operations, and services running reliably, securely, and seamlessly.
The Technical Project Manager (TPM) reports to the Director of IT and is responsible for the planning, coordination, and successful delivery of IT projects across the organization. This role supports a wide range of initiatives, including network and infrastructure improvements ,cybersecurity initiatives, EHR implementations and upgrades, and third-party vendor integrations. The TPM will work closely with clinical, administrative, and technical teams to keep projects on track, facilitate communication, and ensure projects align with organizational goals, regulatory requirements, and patientcare priorities.
Time Commitment
Full time
Responsibilities
Requirements
Preferred
Compensation
$110,000-$130,000 commensurate with experience
Benefits
Location:
620 Foster Avenue Brooklyn, NY 11230
Hours
Full Time
Premium Health is seeking a highly organized and collaborative Technical Project Manager (TPM) to support the successful delivery of IT and technology-driven initiatives across the organization. Premium Health is a rapidly growing FQHC in Brooklyn, and our IT team powers the technology that keeps our patient care, operations, and services running reliably, securely, and seamlessly.
The Technical Project Manager (TPM) reports to the Director of IT and is responsible for the planning, coordination, and successful delivery of IT projects across the organization. This role supports a wide range of initiatives, including network and infrastructure improvements ,cybersecurity initiatives, EHR implementations and upgrades, and third-party vendor integrations. The TPM will work closely with clinical, administrative, and technical teams to keep projects on track, facilitate communication, and ensure projects align with organizational goals, regulatory requirements, and patientcare priorities.
Time Commitment
Full time
Responsibilities
- Coordinate the planning and execution of end-to-end project activities for IT initiatives, including scope definition, scheduling, budget tracking, and resource allocation in collaboration with IT leadership.
- Collaborate with internal IT staff, department stakeholders, and external vendors to ensure timely and successful project delivery.
- Translate stakeholders’ needs into clear technical requirements, project plans, and roadmaps.
- Support project budget tracking by gathering cost estimates, tracking expenditures, and coordinating procurement activities, ensuring adherence to purchasing policies.
- Assist with vendor selection, contracting, and procurement processes to support project goals.
- Support project intake and triage by reviewing incoming IT requests, clarifying scope and requirements, and coordinating prioritization with IT leadership and stakeholders.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Review and analyze helpdesk metrics to identify trends, recurring issues, and opportunities for workflow or system improvements, and collaborate with IT leadership to prioritize enhancements.
- Conduct workflow and business process analysis with clinical, administrative, and operational departments to understand current processes and identify opportunities for IT-driven improvements.
- Develop and maintain project documentation, such as charters, timelines, status reports, and post-implementation reviews.
- Support change management, user adoption, and training related to new systems or system upgrades.
- Ensure compliance with HIPAA, HITECH, and other healthcare IT regulations.
- Continuously improve project management processes, tools, and standards.
Requirements
- Bachelor’s degree in information technology, Computer Science, Healthcare Informatics, or related field.
- 3 years of experience in IT project management, preferably in a healthcare or nonprofit setting.
- Excellent communication skills, with the ability to translate technical details for non-technical stakeholders.
- Strong organization, time management, and prioritization abilities.
- Critical thinking, problem-solving, and conflict resolution skills.
- Adaptability and comfort managing multiple concurrent projects in a fast-paced environment.
- Strong customer service mindset, with focus on supporting clinical and operational needs.
- Ability to lead cross-functional teams and build consensus across departments.
- Proficiency with project management tools (e.g., MS Project, Wrike, Asana, Jira, Trello).
- Basic understanding of networking, cloud, security, or database environments.
- Familiarity with HIPAA compliance and healthcare IT standards.
- Experience conducting business process analysis and stakeholder interviews.
Preferred
- PMP,CSM, or other similar certification.
- Proficiency with data reporting or analytics tools
- Strong understanding of EHR systems (e.g., eClinicalWorks, Epic, NextGen).
- Experience working in an FQHC or community health environment.
- Knowledge of HL7, FHIR, or other healthcare interoperability standards.
Compensation
$110,000-$130,000 commensurate with experience
Benefits
- Public Service Loan Forgiveness (PSLF)
- Paid Time Off
- Medical, Dental and Vision coverage with MERP
- 403(b) Retirement plan with employer matching contribution
Salary : $110,000 - $130,000