What are the responsibilities and job description for the Product Owner I position at PremierBank?
Description
About PremierBank
We are more than a financial institution — we are a community-focused organization built on trust, integrity, and relationships. Our employees take pride in serving our customers and communities while supporting one another in a team-oriented environment.
At PremierBank, you’ll find a workplace that values professionalism, collaboration, and continuous growth.
Culture at PremierBank
At PremierBank, we work hard, support one another, celebrate successes, and stay actively involved in the communities we serve. We value teamwork, accountability, positivity, and growth — and we believe a strong culture creates a strong organization.
What You'll Do
We are seeking a driven, analytical, and collaborative Product Owner I to help bridge the gap between business operations and technology. This role plays a critical part in bringing structure, visibility, and clear prioritization to initiatives across multiple business areas while helping deliver meaningful solutions that improve efficiency, processes, and the overall employee and customer experience.
The Product Owner I combines elements of product ownership and business analysis, working closely with business leaders, operational teams, and technology partners to support strategic initiatives and operational improvements. This role supports a variety of value streams including consumer and business banking, commercial lending, digital banking, treasury management, and operations.
Product Ownership & Prioritization
- Own and manage assigned product and project backlogs, ensuring work is clearly defined, prioritized, and aligned with business objectives.
- Sequence work based on business value, operational impact, risk, and strategic priorities.
- Ensure initiatives are sufficiently defined and prepared prior to sprint commitment.
- Facilitate backlog refinement, prioritization, and planning sessions with business and technology partners.
- Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and backlog refinement.
Business Analysis & Process Improvement
- Partner with business stakeholders to understand operational needs, clarify objectives, and define desired outcomes.
- Translate business requirements into actionable user stories with clearly defined acceptance criteria.
- Document current-state and future-state workflows, processes, and system requirements.
- Conduct business analysis to support decision-making, solution design, and operational improvement efforts.
- Identify process inefficiencies, operational risks, and opportunities to improve workflows and user experiences.
- Gather and analyze operational data and metrics such as cycle times, exceptions, processing volumes, and touchpoints.
Collaboration & Solution Delivery
- Serve as a key liaison between business units and technology teams for assigned initiatives.
- Collaborate with stakeholders to support testing, validation, implementation, and post-implementation review activities.
- Assist in evaluating vendor solutions by defining requirements and assessing functional fit.
- Utilize Azure DevOps or similar tools to manage work items, track progress, and maintain visibility of work efforts.
Requirements
Education & Experience
· 2–4 years of experience in business analysis, operations, project coordination, or related financial services role.
· Banking or financial services experience preferred but not required.
· Bachelor’s degree in Business, Finance, Information Systems, or related field preferred; equivalent experience considered.
Core Competencies
· Strong analytical and critical thinking skills
· Ability to translate business needs into structured requirements
· Process mapping and workflow analysis capability
· Strong written and verbal communication skills
· Ability to manage multiple priorities and deadlines
· Collaboration across business and technical teams
· Comfort working in structured and unstructured environments
· Basic data literacy and ability to interpret operational reporting
· Strong initiative, accountability, and follow-through
Technical Skills
· Proficiency in Microsoft 365 (Word, Excel, Teams, SharePoint)
· Experience with Azure DevOps or similar work tracking tools preferred
· Familiarity with Agile or Scrum concepts preferred
BENEFITS
- Competitive Pay: Your hard work is recognized and rewarded here at PremierBank.
- Outstanding Benefits: Experience peace of mind with comprehensive medical, Dental, Vision, Life, STD & LTD coverage. Your well-being is our priority.
- Amazing 401K plan: Secure your future with our remarkable 401(k) plan, offering both Roth and traditional options. Plus, take advantage of our 100% company match up to 5%, immediately vested and annual profit-sharing contributions!
- Generous Paid Time Off: Balance work and life effortlessly with our generous paid time off policy, including ALL federal holidays. We believe in the importance of relaxation and rejuvenations.
- Company Apparel Allowance: Show off your PremierBank pride with our generous new hire and annual company apparel allowance.
- Collaborative and FUN environment: Join a team that values collaboration, creativity, and camaraderie. At PremierBank, we believe in working hard and having fun along the way.
- AND SO MUCH MORE!
PremierBank is an affirmative action and equal opportunity employer and adheres to EEO Guidelines to offer employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis. All qualified applicants will receive equal consideration for employment.