What are the responsibilities and job description for the Operations Manager position at Premier Vending Group LLC?
The COAM (coin operated amusement machine) Operations Manager oversees the day-to-day service and operational activities of the company. This role coordinates technicians, incoming calls, service requests, new orders, deliveries, inventory, and warehouse operations while ensuring customers and field operations are supported efficiently.
Key Responsibilities:
- Schedule and coordinate COAM technicians and service calls
- Manage incoming customer calls and service requests
- Track new orders, work orders, deliveries, and completed services
- Manage warehouse inventory, equipment, parts, and supplies
- Coordinate materials and equipment needed for technicians
- Communicate with customers, vendors, and technicians
- Maintain accurate service and job records
- Assist with COAM installations, troubleshooting, and service when needed
- Perform COAM service calls and provide field support when necessary
- Help maintain efficient day-to-day operations and resolve scheduling or service issues
Qualifications:
- Previous experience working with COAM equipment and service
- Ability to troubleshoot and perform COAM service independently when needed
- Strong organizational, communication, and customer-service skills
- Experience coordinating technicians, service calls, or field operations preferred
- Comfortable managing inventory, orders, deliveries, and warehouse activities
- Ability to work effectively in both an operations role and a field-service role when necessary
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $50,000 - $70,000