What are the responsibilities and job description for the IT Systems Technician position at Premier Truck Group?
Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match (US)
Group RRSP with Employer Match (CA)
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
IT Systems Technician Responsibilities
Troubleshoot all technology issues for employees, provide phone and in person support to resolve issues.
Utilize our helpdesk software by opening new tickets, monitoring, updating and closing tickets.
Makes recommendations about purchase of hardware and software.
Coordinate with network team to provide network access to employees.
Installs workstations and connect and set up hardware.
Loads all required software.
Provides application accounts and passwords as required.
Monitors security of all technology
Advises staff of security breach and/or change in password or security status.
Identifies and prepares hardware for disposal when appropriate.
Ensures hardware is stripped and secured before disposal.
Contributes to the development and implementation of policies and procedures for electronic data processing, data security and
computer systems operations.
Monitors and maintains technology to ensure maximum access and efficient operations.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect including customer information
security, “phishing” “hacking” and network attacks.
Ensures that proper safety equipment used by self during installation of equipment.
Facilitates and/or conducts technical training to other employees.
Provides training on new hardware, equipment, or software to employees.
Keeps abreast of new software, hardware, equipment, and tools available and recommends purchases.
Ensures that the work areas are kept clean and in accordance with company policy and safe working conditions.
Follows all attendance and punctuality standards and adheres to timekeeping standards.
Follows the Code of Business Ethics and Conduct
Attends pertinent training on request.
Attends company meetings as required.
IT Systems Technician Requirements
Expertise in computer hardware and software systems and programs including but not limited to emails, industry specific
software, telecommunications, computer networks, and network installation.
Ability to demonstrate proper techniques for using company’s technology resources.
Extreme Computer proficiency in Microsoft Office
High School Diploma or equivalent; and one to two-year related experience and/or training; or equivalent combination of education and
experience.
IND-ADMIN
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Apply now to learn more about what Premier Truck Group has to offer!
Premier Truck Group is an equal opportunity employer.