Surgery Scheduler

Position Summary: Responsible for coordinating physician’s workflow including appointment scheduling, procedure, and all testing scheduling; maintains patient information; obtains required referrals, pre-determinations, and authorizations as required by health plans; Communicates with facilities and providers to manage and maintain surgical block coordination for multiple providers.

Qualifications: High School Diploma or GED. Medical terminology or coding desired.

Job Duties:

• Ability to use the electronic health record as required and meet all measurable
• Verifies patient information in Premier systems to ensure correct information is on file for referring physicians, referrals, demographic information, and insurance purposes before scheduled appointments, surgery, or other diagnostic procedures. Registers patients, and update information as required for timely workflow.
• Obtains all needed precerts, authorizations, predeterminations, and/or referrals for services as required and enters them into the system per office policy.
• Responds to questions from referring physician offices, patients, and the hospital regarding care orders promptly.
• Answers phone calls, emails, web submissions, and/or any communications from referring physicians, patients, and others in a timely and courteous manner, documenting the communication and response per established office policy.
• Coordinates and documents appropriate release of medical information according to Premier policy and in accordance with HIPAA.
• Uses appropriate reporting mechanisms as required by federal (HIPAA) and state laws as well as corporate compliance policy.
• Respects the dignity, confidentiality, and privacy of patients and fellow employees per corporate compliance policy.
• Obtains appropriate patient consents for treatment and authorizations for the release of information per office policy.
• Provides sufficient information to allow patients and their significant others to participate in the patient's care. Provides educational resources to the patient/family as appropriate.
• Take hospital consult requests, communicate those requests to the on-call physician, gather patient information from the hospital system and register the patient in our system.
• Other duties as assigned.

Cross Training for covering as needed: This position will also cover in the Front Office Coordinator role as needed. check-in, scheduling/ rescheduling, incoming referral management, patient registration, account updates, on-call consult requests, daily journal management and deposit process, no show follow-up, fax management and answering phones.

• Additional Front Office Coordinator Job Functions
• Facility Encounter Review, Creation and Follow-up
• Office Charge Entry Review Process

Skills:
Skill of intermediate-level competence in Windows-based computer software systems.

Skill in planning, organizing, and adhering to timelines.

Skill in applying universal precautions, understanding and following HIPAA guidelines

Skill in applying and modifying the principles, methods, and techniques of a physician’s assistant to provide ongoing patient care.

Skill in interpersonal relationships with patients, their families, physicians, and co-workers.

Abilities:

Analytical ability to comprehend the relationship between various tasks and data in Electronic Health Records and Practice Management System.

Ability to communicate medical terminology and concepts clearly.

Ability to ensure quality in patient care.

This document is intended to describe the general duties of this position. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Commute:

• Johnson City, TN 37604 (Preferred)

Ability to Relocate:

• Johnson City, TN 37604: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16 - $20