What are the responsibilities and job description for the Receptionist/Processing Floater position at Premier Settlements Inc?
Join the Premier Settlements Team
Receptionist / Processing Floater
Full-Time | Lancaster County, PA
At Premier Settlements, we believe exceptional customer service begins the moment someone calls our office or walks through our doors. We are seeking a polished, professional, and detail-oriented Receptionist / Processing Floater to join our growing team.
This position serves as the first point of contact for our clients, agents, lenders, builders, and business partners while also providing support throughout various departments. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is eager to learn all aspects of the title and settlement industry.
What You'll Do
- Professionally answer and direct incoming phone calls
- Welcome clients and guests with a warm, positive attitude
- Manage front desk responsibilities and office communications
- Assist with administrative and processing tasks
- Provide support to multiple departments as needed
- Cross-train throughout the company to develop a broad understanding of our operations
- Help ensure a seamless experience for our clients and partners
What We're Looking For
- Previous receptionist, administrative, customer service, or front desk experience
- Excellent phone etiquette and communication skills
- Strong organizational abilities and attention to detail
- Professional appearance and demeanor
- Ability to multitask and adapt in a team-oriented environment
- Computer proficiency and comfort learning new software systems
- Positive attitude and willingness to grow within the company
Preferred Qualifications
- Experience in the title insurance, real estate, mortgage, legal, or settlement industries
- Familiarity with office administration and document processing
Why Premier Settlements?
For more than three decades, Premier Settlements has built its reputation on professionalism, responsiveness, and exceptional service. We are a family-owned company that values integrity, teamwork, and creating opportunities for our employees to grow and succeed.
If you're looking for more than just a front desk position and want the opportunity to learn, develop, and become an integral part of a respected local company, we'd love to hear from you.
- To apply, please send your resume to lillian@premiersettlements.com and charity@premiersettlements.com