What are the responsibilities and job description for the Property Manager position at Premier Properties Consulting?
We are seeking a dependable, organized, and customer-focused Property Manager to support the daily operations of our apartment community in Pulaski, Tennessee. This position is responsible for leasing, resident communication, account follow-up, and office administration.
Our ideal candidate is approachable and professional, takes initiative, and follows through on responsibilities. You should feel comfortable helping prospective residents find their next home, answering current residents’ questions, and addressing concerns with patience and sound judgment. The ability to balance customer service with consistent enforcement of lease terms and community policies is essential.
This position requires working on-site in the community office three days per week.
Key Responsibilities
Leasing and Marketing
- Respond promptly to rental inquiries by phone, email, and in person.
- Provide prospective residents with accurate information about availability, pricing, application requirements, and community amenities.
- Schedule and conduct apartment tours.
- Follow up with prospective residents throughout the leasing process.
- Process rental applications in accordance with established screening criteria and company procedures.
- Prepare lease agreements, addenda, and move-in documentation accurately.
- Maintain current rental listings and assist with marketing available apartments.
- Track upcoming vacancies, scheduled move-ins, and leasing activity.
Accounts and Lease Administration
- Monitor resident account balances and follow up on past-due amounts.
- Record payments and maintain accurate account information in accordance with company procedures.
- Explain charges, payment requirements, and account balances to residents.
- Track lease expiration dates and coordinate renewal communications and paperwork.
- Process move-in and move-out documentation.
- Maintain complete, accurate, and confidential resident files.
- Prepare routine reports on occupancy, leasing activity, renewals, and outstanding balances.
Office Operations
- Manage daily office tasks, including phone calls, emails, scheduling, filing, and data entry.
- Keep records, forms, and office materials organized and accessible.
- Maintain a clean, welcoming, and professional office.
- Communicate regularly with management regarding community needs and operational updates.
- Follow company policies, fair housing requirements, and established procedures.
Qualifications
- Previous experience in property management, apartment leasing, customer service, or office administration preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and work independently.
- Professional judgment when handling sensitive information or difficult conversations.
- Comfortable discussing payments, addressing account concerns, and explaining policies respectfully.
- Proficiency with email, basic computer programs, and data entry; experience with property management software is a plus.
- Reliable attendance and availability to work on-site three days per week.
- Willingness to learn company procedures and applicable fair housing requirements.
Pay: $20.00 per hour
Expected hours: No more than 30.0 per week
Work Location: In person