What are the responsibilities and job description for the Outdoor Customer Service Pro / Technician position at Premier Power Wash?
Company: Premier Power Wash
Location: Tiffin / Iowa City
Pay: $15.00 - $21.00 per hour Excellent Tips (Typically $100-$200 extra per week for great service!)
Job Type: Full-time or Part-time (min 30 hours/week)
Are you looking for a rewarding job where you can see immediate results, work outdoors, and make customers happy? Premier Power Wash is seeking a reliable and customer-focused Outdoor Customer Service Pro to join our Tiffin / Iowa City team!
We're a local leader in professional exterior cleaning and various outdoor services, and we take pride in restoring and protecting our clients' properties. This isn't just about pressure washing and light installation services; it's about providing an outstanding customer experience from start to finish. If you're energetic, love being active, and enjoy making things look great, this could be the perfect fit for you!
What You'll Do:
- Become the face of Premier Power Wash, interacting professionally and kindly with residential and commercial clients.
- Safely and effectively operate our state-of-the-art cleaning equipment (don't worry, we provide thorough paid training!).
- Perform exterior cleaning services, including power washing driveways, siding, decks, patios, and more, following our proven Standard Operating Procedures (SOPs).
- Drive our company truck (typically a Chevy Silverado or similar) to job sites in and around the Iowa City and surrounding area.
- Manage your daily route and ensure jobs are completed to our high-quality standards and on schedule.
- Listen to customer needs, answer questions, and ensure every client has an amazing experience.
- Enjoy the satisfaction of transforming properties and seeing the immediate, visible results of your hard work!
Why You'll Love Working With Us:
- Great Pay Tips: Competitive hourly wage PLUS fantastic tip potential based on your service.
- Work Outdoors: Say goodbye to the office cubicle and enjoy being active in the fresh air.
- See Instant Results: Experience the unique satisfaction of making properties look brand new again.
- Autonomy: Once trained, you'll have the independence to manage your daily tasks and route.
- Happy Customers: Be part of a team that makes a real difference for homeowners and businesses.
- Stay Active: This job will keep you moving – it's a workout!
- Paid Training: We'll teach you everything you need to know about our processes and equipment.
- Supportive Team: We value our employees and strive for a positive work environment.
- Flexible Scheduling Possible: We require a minimum of 20 hours (approx. 2 full days) but can offer some flexibility for the right candidate, especially students.
We're Looking For Someone Who Is:
- Absolutely Reliable and Punctual: Your team and our customers depend on you.
- Customer-Focused: You genuinely enjoy helping people and providing excellent service with a smile.
- A Safe and Responsible Driver: You have a valid driver's license and a good driving record.
- Physically Capable: Able to handle the physical demands of the job, including lifting/carrying equipment (up to 50 lbs), standing, walking, and working in various weather conditions.
- Detail-Oriented: You can follow multi-step instructions (SOPs) carefully and take pride in a job well done.
- A Good Communicator: Able to listen to customers and communicate clearly and professionally.
- Comfortable with Heights (e.g., working from a small ladder occasionally) and driving a pickup truck.
- At least 18 years old.
Minimum Requirements:
- Valid U.S. Driver's License and a good driving record.
- Able to reliably commute to our shop in Tiffin, IA.
- Available to work full-time -- or part-time at least 20 hours per week (typically two 10-hour days, or other configurations based on need and your availability).
- Physically able to perform manual labor, lift up to 50 lbs, and work outdoors.
- Able to read and follow detailed written instructions and Standard Operating Procedures.
- Successful completion of a pre-employment drug screen and background check (including driving record and sex offender registry check) is required following a conditional offer of employment.
Job Types: Full-time, Part-time
Pay: $15.00 - $21.00 per hour
Application Question(s):
- This position requires being physically active outdoors for extended periods, in various weather conditions (heat, sun), and involves lifting/carrying equipment up to 50 lbs. Are you comfortable with and physically capable of meeting these demands? (Yes/No)
- Regarding your driving record in the last 5 years, how many speeding tickets do you have?
- Have you ever had a conviction for a DUI or OWI? (Yes/No)
- A background check (including driving record and sex offender registry check) and a drug screening will be conducted if a conditional offer of employment is made. Do you consent to these required pre-employment checks? (Yes/No)
- Are you available to work at least 20 hours per week? This means at least 2 full 10-hour workdays (e.g., 8 am - 6 pm). (Yes/No)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Tiffin, IA 52340 (Required)
Work Location: In person
Salary : $15 - $21