Senior Field Service Specialist - NETA

Senior Field Service Specialist

Location
Frederick MD

Schedule
Monday through Friday, standard business hours
Overtime, nights, weekends, holidays, and overnight travel as needed

Overview

This is a hands-on field service role focused on testing, maintaining, troubleshooting, and repairing electrical power equipment at customer facilities. You will work on critical power distribution and transmission systems, lead complex testing and commissioning activities, support project execution, and serve as a technical resource for both customers and team members. If you enjoy solving technical challenges, working independently, and making a direct impact on electrical reliability and safety, this role offers a rewarding career path.

What you will do

Field service operations

• Perform electrical testing, maintenance, commissioning, and repair of power system equipment
• Troubleshoot electrical and mechanical issues in substations and industrial power systems
• Read and interpret electrical drawings, schematics, and technical manuals
• Establish and maintain safe work practices, including Lockout/Tagout procedures
• Prepare field reports, test documentation, and customer deliverables
• Respond to emergency service requests and support on-call operations as required

Testing and diagnostics

• Lead transformer testing including power factor, TTR, insulation resistance, winding resistance, SFRA, and partial discharge testing
• Perform cable testing including insulation resistance, tan delta, hipot, TDR, partial discharge, and cable fault location testing
• Conduct circuit breaker testing including timing, contact resistance, insulation resistance, power factor, SF6 analysis, and high-current testing
• Test and troubleshoot protective relays and control systems
• Analyze test results and recommend corrective actions

Project and team support

• Assist with project planning, scheduling, execution, and cost management
• Support and participate in safety meetings and technical training
• Mentor less experienced technicians and share technical expertise
• Maintain company vehicles, tools, and test equipment in clean, organized, and calibrated condition
• Build strong customer relationships through professional communication and technical support

May be modified from time to time. Other duties, tasks, and work may be assigned.

What success looks like

• Testing and maintenance activities are completed safely, accurately, and on schedule
• Equipment issues are identified quickly and resolved effectively
• Customers receive timely communication and professional service
• Reports, timecards, and project documentation are completed accurately and on time
• Safety procedures and industry standards are followed consistently
• Tools, equipment, and vehicles remain organized, maintained, and ready for deployment

What we are looking for

• High school diploma or GED required
• Associate degree, bachelor's degree, military experience, or technical training in electrical technology is preferred
• Eight or more years of experience with electrical testing, commissioning, maintenance, or substation services
• Strong understanding of electrical power distribution and transmission systems
• Ability to diagnose and resolve complex electrical and mechanical problems
• Familiarity with NETA, NFPA 70E, OSHA, and other applicable industry standards
• Strong computer skills including Microsoft Office, email, and electronic reporting systems
• Excellent communication, organization, and problem-solving skills
• Ability to work independently while managing multiple priorities
• Doble DTAF and PowerDB experience is a plus
• Ability to obtain NETA Level III or IV certification within six months of employment

Work environment and travel

• Work is performed at customer facilities, substations, industrial sites, and power generation locations
• Must be willing to live within 60 miles of the assigned regional office
• Frequent travel, including overnight and multi-day projects
• Must be available for overtime, emergency response, and rotating on-call assignments
• Work may be performed outdoors and in proximity to energized electrical equipment

Physical requirements

• Ability to lift and move up to 50 pounds regularly
• Ability to stand, walk, climb, kneel, crouch, and work in various field conditions
• Ability to safely operate tools, test equipment, and company vehicles
• Ability to work in varying weather and environmental conditions

Additional requirements

• Valid driver's license required
• Ability to pass pre-employment background screening, motor vehicle screening, and drug/alcohol testing
• Ability to obtain and maintain required certifications and training including TWIC, OSHA, MSHA, NFPA 70E, CPR, and other company-required credentials

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.

Pay: From $42.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• AD&D insurance
• Disability insurance
• Health insurance
• Life insurance

Application Question(s):

• Do you have switchgear testing and maintenance experience?
• What type of testing software have you used?
• Have you tested under NETA standards?

Work Location: Hybrid remote in Frederick, MD 21701

Salary : $42