What are the responsibilities and job description for the Patient Care Technician position at Premier Physical Therapy?
Patient Care Coordinator / Technician:
We are a physical therapy practice that believes in providing exceptional care for our patients. We are looking for an enthusiastic, motivated, and detail-oriented Office Assistant to provide clerical and hands on assistance/support to our patients. You will perform a variety of tasks on a daily basis including answering phones, greeting patients, scheduling appointments, preparing and e-mailing correspondence, maintaining office cleanliness and filing. Other duties require you to assist the provider with patient care on the floor.
The ideal candidate has a passion for helping others and is willing to learn new skills. You have excellent communication skills and can multi-task in a fast-paced environment. You are able to work independently as well as part of a team. You are comfortable with technology including email, Microsoft Word, Excel, and Outlook.
Responsibilities:
- Working in the gym alongside the provider with patients and ensuring they complete their plan of care
- Assisting in setting up patients on e-stim, ultrasound, MIRE, etc. as needed (with training)
- Wiping down all machines after use per patient
Learning the front desk skills which includes but is not limited to:
- Answering phones and greeting patients; provide excellent customer service.
- Prepare patient appointment confirmations and creating patient files
- Arranging transportation and updating charts
- Looking for someone who is actively on their feet and capable of keeping up with patients in the gym
- Maintain office supplies inventory and order supplies; organize stock
- Assist patients with individualized plan of care
- Maintain office filing system; maintain office supplies inventory
- Maintain medical records per HIPAA regulations (training provided)
- Keep the reception area organized; maintain cleanliness of reception area (e.g., clean up mailboxes, remove trash, restock office supplies)
Requirements:
- High school diploma or GED required; Associates degree preferred or equivalent experience as a patient care technician
Benefits:
All full-time employees are eligible for benefits including health insurance, 401(k), employer contribution to matching 401(k) plan, disability insurance, life insurance, dental, health and 1 week PTO once accumulated
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
Salary : $17