What are the responsibilities and job description for the Front Desk Receptionist position at Premier Pediatrics of Palm Beach?
We are looking for a friendly, outgoing, reliable, and professional Medical Receptionist to join our pediatric office. This role requires strong multitasking abilities, excellent phone etiquette, organization, time management, and attention to detail. If you thrive in a fast-paced environment and enjoy working as part of a supportive team, we’d love to hear from you.
Key Responsibilities:
- Welcome patients and manage check-in and check-out using the electronic medical record (EMR) system
- Guide patients in completing required paperwork
- Verify insurance information and collect copies of identification and external records
- Process co-pays, coinsurance, and self-payments
- Coordinate with Medical Assistants and providers to ensure smooth patient flow and accurate documentation
- Schedule appointments according to office guidelines
- Scan and upload reports, lab results, and forms into the EMR system
- Maintain patient confidentiality and safeguard personal and financial information
- Update and manage patient accounts, including demographic and billing details
- Handle incoming and outgoing faxes
- Perform additional duties as needed
Qualifications:
- At least one year of experience in a medical office preferred
- Minimum one year of EMR experience
- Strong customer service and interpersonal skills
- Excellent written and verbal communication abilities
- Ability to manage a high volume of patients and calls while prioritizing tasks effectively
- Positive, team-oriented attitude with a strong work ethic
- Proficient computer skills
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Salary : $15 - $23