Receptionist/Medical Assistant

Department: Medical

Position: Receptionist/Medical Assistant

Expectation:
It is our passion to change our patients’ lives for the better through our brand of Responsible Pain Management. It is our expectation that every team member within our clinic shares the same passion and drive to make a difference every day for those whom we are provided the opportunity to interact with and treat.

Position Summary:

Responsible for providing full support to the medical provider(s) in carrying out the patient medical treatment plan while ensuring an exceptional patient experience. This position will also provide front-office and receptionist support, including greeting patients, answering phones, scheduling appointments, and assisting with daily clinic operations.

Essential Functions:

Receptionist/Front Office Duties:

• Greet and check in patients in a professional and welcoming manner
• Answer and direct incoming phone calls
• Schedule and confirm patient appointments
• Verify patient information and maintain accurate records
• Collect and update patient demographic and insurance information
• Check patients in and out and assist with front-office paperwork
• Maintain patient confidentiality and follow HIPAA requirements
• Assist with general office organization and basic housekeeping
• Provide excellent customer service to patients and visitors

Medical Assistant Duties:

• Rooming patients
• Entering visit information into EMR
• Patient assessments (Subjective SOAP)
• Maintain exam room appearance and restock rooms at the end of each clinic day
• Monitor biohazard and sharps containers and replace as needed
• Taking patient vitals
• Medication assessment
• Allergy testing
• Blood draws
• Dispensing DME
• IM and SQ injections
• Coordinating RXs
• Assisting with APL
• Medical supply inventory
• Schedule preparation
• Basic housekeeping

Education and Knowledge, Skills, & Abilities:

• High school diploma or equivalent required
• Medical assistant license/experience is preferred but not required
• CPR & First Aid Certification
• Venipuncture experience
• Previous receptionist or medical front-office experience preferred
• Strong communication and customer service skills
• Bilingual required
• Ability to work in a fast-paced medical office environment
• Knowledge of EMR systems preferred

Working Conditions/Physical Demands:

Frequent standing, bending, and kneeling for extended periods of time. Must be able to lift at least 50 lbs.

Pay: $18.00 - $23.00 per hour

Work Location: Hybrid remote in Mesa, AZ 85204

Salary : $18 - $23