What are the responsibilities and job description for the Access Center Patient Care Representative position at Premier Orthopaedic Associates?
We are seeking a qualified phone operator to join our Access Center team. Core responsibilities include:
- Schedule patients for treatments by multiple providers and treatment areas
- Ability to communicate effectively over the phone with patients
- Accurately enters into the computer patient demographics, insurance information, and other pertinent patient information
- Communicates using active listening, thinking/analysis, and appropriate professional response
- Other duties as assigned by management
Required Skills & Experience
- Candidate must have a High School Diploma
- Excellent verbal and communication skills
- Medical health insurance background helpful
- Medical office background experience preferred
- Customer service skills
- Multi-tasker
- Candidate should be familiar with EMR