What are the responsibilities and job description for the Medical Receptionist position at Premier Medical Consultants, LLC?
Our busy cardiology practice is seeking an experienced Medical Receptionist / Front Desk team member to join our patient-focused team. The ideal candidate will have excellent communication skills and the ability to manage a fast-paced front desk with professionalism and efficiency. At least 6 months of medical front desk experience, including both patient check-in and check-out, is required; 1 year or more is preferred. Proficiency in Practice Fusion and CollaborateMD is required.
Key Responsibilities
Key Responsibilities
- Greet and check in patients in a courteous and professional manner.
- Complete patient check-out, schedule follow-up appointments, and coordinate next steps.
- Schedule, confirm, and reschedule appointments.
- Verify patient insurance eligibility and obtain necessary authorizations.
- Collect co-pays, coinsurance, and outstanding balances.
- Maintain accurate and up-to-date patient records using Practice Fusion and CollaborateMD.
- Answer incoming calls and respond to patient inquiries.
- Coordinate with clinical staff to ensure smooth patient flow.
- Process referrals, medical records requests, and other administrative tasks.
- Minimum 6 months of medical front desk experience, including patient check-in and check-out, required; 1 year or more preferred.
- Working knowledge of both Practice Fusion and CollaborateMD required.
- Cardiology experience preferred.
- Strong knowledge of insurance verification and authorization processes.
- Excellent verbal and written communication skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Professional, reliable, and patient-centered work ethic.