What are the responsibilities and job description for the Front Desk Receptionist position at Premier Medical Associates (PMA)?
Job Overview
We are seeking a highly organized and personable Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. This role requires proficiency in various office management tools and software, as well as a commitment to providing exceptional customer service.
Responsibilities
- Greet and assist clients and visitors in a professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages when necessary.
- Perform clerical duties including data entry, filing, and proofreading documents.
- Maintain office organization through effective calendar management and scheduling appointments.
- Utilize QuickBooks for basic bookkeeping tasks as needed.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Assist with administrative tasks such as managing correspondence and preparing reports.
- Ensure the front desk area is tidy and welcoming at all times.
- Support other office staff with various tasks as required.
Qualifications
- Previous experience in a front desk or receptionist role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong computer skills with the ability to learn new software quickly.
- Excellent organizational skills with attention to detail.
- Bilingual abilities are a plus, enhancing communication with diverse clients.
- Knowledge of QuickBooks or similar accounting software is advantageous.
- Demonstrated experience in customer service or administrative roles.
- Strong typing skills with a focus on accuracy.
- Familiarity with office management procedures and equipment.
- Ability to manage time effectively while handling multiple priorities. This position is essential for maintaining smooth operations within our office environment. If you are passionate about providing outstanding service and have the necessary skills, we encourage you to apply.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $16 - $20