Cash Application Lead

Cash Application Lead
Premier Manufacturing Group

Position Summary

Premier Manufacturing Group is a growing, multi-location organization with a national footprint. We're known for quality, technical expertise, and a strong commitment to our customers. Our team is the foundation of our success, and we value teamwork, integrity, and excellence in everything we do.

The Cash Application Lead is responsible for the timely and accurate posting of customer payments, reconciliation of cash receipts, and resolution of unapplied and misapplied cash. Reporting to the Accounts Receivable Manager, this role leads the Cash Application team, drives process improvements, and partners closely with Collections and Billing to support strong cash flow and accurate customer account balances.

Key Responsibilities

Leadership & Oversight

• Lead, mentor, and support the Cash Application Coordinators
• Monitor daily workload distribution and ensure service level expectations are met
• Establish performance metrics and track team KPIs
• Provide training and guidance on cash application best practices and system usage

Cash Application

• Oversee daily posting of customer payments (ACH, wire, check, credit card)
• Ensure timely and accurate application of payments to customer accounts
• Ensure adherence to service level agreements (SLAs) for cash posting and reconciliation timelines
• Review and resolve unapplied or misapplied cash
• Reconcile cash receipts to bank deposits and the AR subledger
• Identify root causes of payment discrepancies and implement corrective actions

Cross-Functional Partnership

• Partner with Collections to share payment, remittance, short-pay, and deduction information that affects customer follow-up
• Coordinate with Billing to resolve invoice discrepancies, credits, and account issues identified during cash posting
• Serve as the point of contact for customer and internal inquiries about payment status and remittance

Process Improvement & Controls

• Evaluate and improve cash application workflows
• Implement automation and system enhancements where applicable
• Maintain and document standard operating procedures (SOPs)

Qualifications

• Bachelor's degree in Accounting, Finance, or Business, or equivalent experience
• 4 years of accounts receivable or cash application experience
• Hands-on experience applying ACH, wire, check, and credit card payments in a high-volume environment
• Strong understanding of AR subledger and bank reconciliations
• Advanced Microsoft Excel skills (VLOOKUPs, pivot tables)
• Strong attention to detail, problem-solving, and organizational skills
• Clear, professional communication with customers and internal teams

Preferred

• Experience with an ERP system
• Experience in a multi-location or multi-entity environment
• Experience with cash application automation tools or lockbox processing
• Track record of building or improving SOPs and team KPIs

What We Offer

• A role where your work directly impacts the company's growth
• A supportive, collaborative team that values innovation and excellence
• Competitive base salary and a comprehensive benefits package, including medical insurance and a 401(k)
• Ongoing training and professional development

We offer an environment where employees can grow, contribute, and make a meaningful impact. Our team values collaboration, accountability, and continuous improvement, and we invest in the development of our people. If you're looking for a place where your work matters and your ideas are valued, you’ll find it here.