What are the responsibilities and job description for the Community Association Manager position at Premier Management Company?
Company Description Premier Management Company (PMC) is a leading community association management firm serving Coastal North Carolina, backed by over two decades of industry experience. The company provides full-service consulting and association management, focusing on strong professional relationships with developers, board members, and community associations. PMC invests in team members who bring deep industry knowledge, proactive community management, and long-term commitment to the organization. The company values progressive solutions driven by clear communication, effective listening, and openness to growth. Clients can expect tailored management plans, exceptional customer care, and a dedicated team that addresses evolving community needs with professionalism and efficiency.
Role Description This is a full-time Community Association Manager role based in Wilmington, NC. The Community Association Manager will oversee the day-to-day operations of assigned communities, including coordination of maintenance, vendor management, and implementation of association policies and procedures. The role includes preparing and managing association budgets, monitoring financial reports, and supporting boards with accurate, timely information for decision-making. The manager will organize and attend board and community meetings, communicate regularly with board members and residents, and respond to inquiries and concerns in a professional manner. Daily responsibilities also involve ensuring compliance with governing documents, facilitating long- and short-term planning for community improvements, and maintaining strong relationships with all stakeholders.
Qualifications
- Ability to manage community operations, including maintenance coordination, vendor oversight, and implementation of association policies.
- Skills in budget preparation, financial review, and basic accounting to support sound fiscal management of associations.
- Strong communication and interpersonal skills for working with board members, residents, vendors, and developers.
- Organizational and time management skills to prioritize multiple communities, deadlines, and meetings.
- Problem-solving and conflict resolution skills to address resident concerns and community challenges constructively.
- Experience with community association management.
- CINC System Experience a plus.
- Proficiency with microsoft office, including email, spreadsheets, and document management tools.
- Knowledge of community association governance, local regulations, and best practices is preferred; relevant certifications (e.g., CMCA, AMS, or similar) are a plus.
- Ability attend evening or weekend meetings as needed, and maintain a professional, customer-focused approach.