Director of Quality and Safety Assurance

Position Overview

Position Title: Director of Quality/HSE

Original Date: 10/14/2025

Department/Unit: Transload Business Unit

Revision Date: None

Directly Reporting to: VP of Transloading

Dotted Line Reporting to: CEO

Position Type (FT/PT/Temp): Full Time 

Hours of Work: Mon-Fri, 7:30a-4:00p

Exempt/Non-Exempt: Exempt

Salary Range: TBD

Basic Functions and Scope of Position 

The Director of Quality & HSE is responsible for developing, implementing, and sustaining a comprehensive Quality, Health, Safety, and Environmental management system across all sites within the organization’s warehouse and transloading network. This role ensures compliance with all federal, state, and local regulations, drives continuous improvement initiatives, and promotes a culture of operational excellence and accountability. The Director partners closely with Operations, Maintenance, HR, and Customer Service to ensure safe, compliant, and high-performing facilities that exceed customer expectations and regulatory requirements.

Performance Measurement(s) or KPIs

Performance Measurement or KPI

Target

1. Customer Complaints

TBD

1. TRIR

<3.1

1. Cost of Non-Quality 

TBD

1. Audit Compliance 

TBD

1. Customer Satisfaction

TBD

1. Preventive vs. Reactive Safety/Quality incidents 

TBD

1. Employee engagement in safety and quality programs 

TBD

Primary Responsibilities 

Responsibility

% of Time

1. Develop and execute the organization’s Quality and HSE strategy aligned with corporate goals and regulatory standards.

10%

2. Serve as a strategic advisor to executive leadership on compliance risk, operational improvements, and cultural initiatives.

10%

3. Lead a multi-site team of Quality and HSE Managers/Coordinators to ensure alignment, accountability, and consistency across operations.

10%

4. Represent the company with regulatory agencies, customers, and industry partners during audits, inspections, and certifications. 

5%

5. Own the Quality Management System (QMS) and ensure compliance with ISO, Operation Clean Sweep (OCS), and customer-specific requirements.

15%

6. Develop and maintain standardized processes for non-conformance management, CAPA, internal audits, and supplier/customer quality performance.

15%

7. Partner with operations teams to improve packaging, transloading, and warehouse process controls, ensuring product integrity and traceability.

10%

8. Oversee all corporate HSE programs and ensure compliance with OSHA, EPA, and NFPA standards across all facilities. 

5%

9. Conduct and/or lead audits, risk assessments, and incident investigations, ensuring timely corrective action implementation.

5%

10. Develop Lean/Six Sigma initiatives focused on reducing waste, improving safety performance, and enhancing process reliability.

15%

Education Requirements 

Minimum level of formal education required to perform this job satisfactorily. 

Education Type: Bachelor’s Degree or equivalent experience

Area(s) of Study: Quality, HSE, Lean Management, etc.

Training, Skills, Knowledge and/or Experience 

Minimum level of training, skills, knowledge, or experience required to perform this job satisfactorily. 

Training, Skill, Knowledge or Experience

Required or Preferred

1. Minimum 10 years of progressive experience in Quality, HSE, or Operations within manufacturing, logistics, or transloading environments.

Required

2. Proven experience managing multi-site programs and leading cross-functional teams.

Required

3. Certifications preferred: Six Sigma, ISO Auditor, CSP, CIH, CHMM, or equivalent

Required

4. Strong knowledge of OSHA, EPA, DOT, ISO 9001/14001, and other applicable standards.

Required

5. Excellent analytical, leadership, and communication skills with a track record of implementing sustainable change.

Required

Lead/Supervisory/Management Responsibility 

# of Direct Reports: 3

# of Indirect Reports: 9

# of Part Time/Temp: 0

Direct Reports

Job Title

# of Employees

1.HSE Manager

1

2.Quality Manager

1

3.QSA Professional

1

Description of lead, supervisory, or management responsibilities:

Full management position responsible for managing employees within a department, unit, and/or subdivision. To qualify as full management, a position is responsible for at least one full-time employee, which includes performance management, time off approval etc. Other responsibilities may include workforce planning, authority for disciplinary action, interviewing, selecting, and training staff, making decisions regarding pay.

Physical Requirements 

Y

Sitting for long periods

Y

Standing for long periods

Y

Walking long distances

Y

Climbing ladders/stairs

Y

Kneeling/Crawling

Y

Bending/Reaching

Y

Use of Monitor

Y

Use of Phone

Y

Use of Equipment

N

Driving vehicle/truck

N

Driving forklift

Y

Outdoor Work Environment

Y

<10 lbs.

Y

10 to 20 lbs.

N

20 to 40 lbs.

N

>40 lbs.