Office Coordinator

Premier Lending is hiring!!

• Job Title: Office Coordinator / Administrator 
• Department: Operations / Administration 
• Company: Premier Lending Inc. (PLI)  
• Location: Charlotte, North Carolina, USA 
• Work Modality: On-Site (100% From Office) 
• Working Hours: Monday to Friday 8:30 AM – 5:30 PM  
• Must be a US Citizen or holder of a valid work permit

ABOUT PREMIER LENDING 

At Premier Lending, Inc., we believe great companies are built by great people. As a mission-driven mortgage lender, we are committed to making a meaningful impact on the lives of our clients and the communities we serve. 

Our operational teams -from accounting and processing to closing and compliance- play a critical role in delivering exceptional service and maintaining operational excellence. We foster a collaborative culture where teamwork, accountability, and continuous improvement drive success. 

At Premier Lending, you will find a supportive environment focused on professional growth, learning, and long-term career development. Join us and become part of a purpose-driven organization helping families achieve the dream of homeownership. 

POSITION SUMMARY 

Premier Lending Inc. (PLI) is seeking a highly organized, proactive, and dependable Office Coordinator / Administrator to support daily office operations, administrative functions, and cross-department coordination activities. 

This role is ideal for someone who thrives in a hands-on environment, enjoys multitasking, and can independently manage office logistics, document handling, and operational support while maintaining professionalism, confidentiality, and attention to detail. 

The Office Coordinator will play a key role in ensuring smooth day-to-day office functionality while supporting departments including HR, Recruiting, Operations, Accounting, IT, and Leadership. 

KEY RESPONSIBILITIES 

1. Office Operations & Administrative Support  

• Maintain smooth daily office operations and office coverage during business hours  
• Manage administrative workflows including document handling, mail coordination, office organization, and workplace readiness  
• Support leadership with scheduling coordination, status tracking, follow-ups, travel booking, and operational organization  
• Monitor pending items, unanswered emails, and task completion updates that do not require executive decision-making  
• Assist with password administration and secure credential handling  
• Coordinate administrative errands and operational tasks 
• Anticipate operational and executive needs proactively while maintaining professionalism, discretion, and confidentiality  
• Ensure proper communication flow by directing inquiries through appropriate management channels before escalating to executive leadership 

2. Document Coordination & Compliance Support 

• Coordinate document preparation, wet signatures, notarizations, e-signature workflows, and execution tracking  
• Support administrative processing for compliance-sensitive documentation, lien releases, housing assignments, and operational records  
• Maintain organized digital and physical filing systems for confidential records and signed documentation  
• Coordinate with internal teams, authorized signers, notary providers, and shipping vendors to ensure timely completion of documentation 

3. Project & Cross-Department Coordination 

• Track project timelines, deadlines, deliverables, and administrative follow-ups across departments  
• Coordinate resources and communication between Operations, HR, Accounting, Recruiting, IT, and Leadership teams  
• Support special projects, research tasks, and operational process improvements from initiation through completion  
• Help ensure projects and deliverables align with company priorities and leadership expectations 

4. IT, Recruitment & Employee Support 

• Coordinating office visits for candidates, employees, and external stakeholders  
• Preparing conference rooms and meeting spaces  
• Assisting with logistics for recruiting, onboarding sessions, and employee visits  
• Coordinating workspace setup, Wi-Fi access, and office readiness for visitors and new hires  

5. Leadership & Operational Coordination 

• serve as a liaison between leadership, internal teams, and external partners  
• Assist with meeting coordination, scheduling conflicts, and priority management  
• Support operational errands, local travel coordination, and office-related tasks as needed  
• Identify and resolve administrative or operational issues proactively before escalation 

QUALIFICATIONS 

• Strong Administrative Assistance and Office Equipment management skills
• Bachelor's degree in Business Administration or related field is preferred
• 2-4 years of experience in office administration, coordination, HR support, or operations support  
• Notary Public certification preferred or willingness to obtain/maintain notary authorization 
• Strong organizational and multitasking abilities  
• Excellent communication and interpersonal skills  
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams)  
• Ability to handle confidential information with professionalism and discretion  
• Comfortable working in a fast-paced and evolving environment  
• Strong attention to detail and follow-through  
• Valid Driving License  

PREFERRED QUALIFICATIONS 

• Experience supporting operational or corporate office environments  
• Experience coordinating logistics, scheduling, or administrative workflows  
• Exposure to the mortgage, banking, or financial services industry is considered an asset  
• Familiarity with Encompass and Monday.com software/platforms  
• Flexibility to work weekends and/or evenings occasionally 

WHAT WE’RE LOOKING FOR

We are looking for someone who is: 

• Highly dependable and responsive  
• Organized and execution-focused  
• Comfortable taking ownership of tasks independently  
• Proactive in problem-solving and follow-up  
• Able to create structure and maintain operational consistency  

WORK ENVIRONMENT 

• Fully on-site role based in Charlotte, North Carolina  
• Collaborative, fast-paced, and hands-on environment  
• Opportunity to grow and learn! 

Submit your application now via LinkedIn!