Ticket Operations Manager

Position: Ticket Operations Manager

Position Location: Los Angeles Headquarters; Remote work will be considered for the right candidate

Start Date: 1/1/2026

About: The Premier Lacrosse League (PLL) is a professional lacrosse league in North America, composed of 8 teams rostered with the best players in the world. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of Joe Tsai Sports, The Raine Group, Creative Artists Agency (CAA), and other top investors in sports and media. The PLL is distributed through an exclusive media rights agreement with ABC, ESPN, ESPN2, and ESPN . For more information, visit www.premierlacrosseleague.com and follow on social media: Instagram (@PLL), Twitter (@PremierLacrosse), Facebook (@PremierLacrosseLeague) and YouTube (YouTube.com/PLL).

Company Values

• Stay Grounded
• Think Critically
• Be Helpful
• Encourage Creativity
• Persevere Through the Noise
• Operate Like an Owner
  
  

Position Overview

The Premier Lacrosse League is seeking a Ticket Operations Manager to manage real-time event execution while also supporting pricing strategy and analytics for the league’s touring season. This dual-function role is designed to ensure operational excellence across all events while providing critical data insights to inform ticketing strategy.

This position will work closely with the Director of Ticket Strategy and cross-functional partners in Marketing, Partnerships, and Fan Experience to execute events flawlessly, manage inventory in real time, and apply data-driven pricing decisions.

Role is based in Los Angeles, CA HQ and reports to the Director of Ticket Strategy. Remote candidates will be considered for the right fit. Competitive base salary, bonus eligible, and health benefits included.

Requirements & Qualifications

• Bachelor’s Degree or equivalent work experience.
• 3–5 years of ticket operations or related experience; box office management experience strongly preferred.
• Proficiency in Ticketmaster (Host, Archtics, Account Manager) and/or Paciolan; strong comfort with reporting and analytics tools.
• Demonstrated ability to manage both execution and strategic analysis in a fast-paced environment.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent interpersonal skills for collaboration with internal teams, venues, and external partners.
• Willingness to travel to all PLL weekends and work non-traditional hours as needed.
  
  

Compensation

• $60,000 - $75,000 per year
• Based on the candidate’s experience, seniority, and location
• The total compensation package includes Annual Bonus, Health, Life, Dental, and Vision Insurance, 401(k) plan, Equity Sharing, Mental Health Stipend, Unlimited PTO, and Paid Parental Leave
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.