What are the responsibilities and job description for the Researcher/Video Auditor - Brooklyn position at Premier Infrastructure & Energy?
Description
Premier Infrastructure & Energy is currently seeking a motivated and detail-oriented Researcher/Video Auditor to play a key role in ensuring the excellence and reliability of our field operations. This is an office position and is an exciting opportunity to be part of a respected and growing company that’s making a real impact in the Utility space. If you're passionate about quality, thrive in the field, and are ready to grow your career with a forward-thinking team — we want to meet you!
Our Researcher/Video Auditor role is crucial to ensure that all company procedures, client standards and safety processes are followed. In this role, the Researcher/Video Auditor will review video taken by our Utility Locators to confirm work location by use of landmarks and ensure proper markings are left at work sites.
Responsibilities:
- Processing 811 Tickets for Underground Utilities
- Providing Maps & Records to Field Technicians
- Assisting Field Operations with Special Requests
- Coordinating & Prioritizing Distribution of Work Volume
- Notifying Utility Companies of Critical Facilities
- Review all videos to ensure our field work stays in compliance with the business standards.
- Utilize our audit program to answer relevant questions for each video audit performed.
- Meet weekly audit production to ensure the company meets our client requirements.
- After hours on-call rotations.
Premier Infrastructure & Energy offers a competitive benefits package, including Paid Time Off (PTO), comprehensive Health Benefits, 401(k) retirement plan and a rewards and recognition program — because we believe in taking care of our team and celebrating great work.
Requirements
- Excellent attention to detail
- Work at our Brooklyn office
- Ability to multitask
- Ability to read and understand maps (example: Google Maps, identifying North, South, East, West, etc)
- Strong communication skills
- Computer skills and ability to learn company software
- Customer service skills
Salary : $17