Senior Install Lead

Senior Bathroom Installation Lead

About the Role:

This role requires precision, attention to detail, and the ability to work independently in residential homes. You’ll be responsible for delivering clean, professional installations that meet high-quality standards and leave customers confident in the finished product.

Key Responsibilities:

This person will do all Pre- Measures before order is placed for vanities & special ordered glass.

• Install bathroom vanities, including leveling, securing, and finish work
• Disconnect and reconnect basic plumbing (P-traps, supply lines, faucets)
• Install sliding and/or frameless shower glass doors
• Apply silicone and sealants for waterproofing
• Ensure all installations are level, secure, and visually clean
• Troubleshoot job site challenges (uneven walls, out-of-square openings, etc.)
• Maintain a clean and professional job site

Installer Training & Development

• Conduct and assist with installer mock installations.
• Perform field shadows with new installers to ensure proper installation techniques and company standards are followed.
• Provide hands-on coaching and technical instruction throughout the training process.
• Evaluate installer readiness and communicate progress to Field Management and National Training.
• Reinforce company installation standards, safety procedures, and best practices.

Service Reduction

• Complete warranty and service work while maintaining company quality standards.
• Identify root causes of recurring service issues and communicate findings to leadership.
• Assist Field Manager with developing corrective action plans to prevent repeat service issues.

Installation Support

• Assist with customer installations when additional manpower or technical expertise is required.
• Ensure installations are completed according to company specifications and customer expectations.

Escalated Customer Support

• Respond to high-priority customer escalations requiring immediate attention.
• Represent the company professionally while working directly with homeowners.
• Resolve complex installation or service concerns with urgency and professionalism.
• Communicate updates to leadership regarding customer resolution progress.

Required Skills & Experience-

• 2 years experience in bathroom installation, finish carpentry, or glass installation
• Strong measuring and layout skills
• Experience installing shower doors (sliding or frameless preferred)
• Basic plumbing knowledge
• Comfortable working with power tools and glass materials
• Ability to lift and maneuver heavy vanities and glass panels
• Valid driver’s license and reliable transportation

Preferred (Not Required)-

• Experience with frameless/custom glass systems
• Remodeling or multi-trade background
• Customer-facing experience

What We Offer-

• Competitive pay based on experience
• Consistent, year-round work
• Opportunities for advancement (lead installer, project management)
• Supportive team and organized scheduling

Why This Role Matters-This position is critical to delivering a high-quality finished bathroom. The right person takes pride in precision work and understands that small details make a big difference.

How to Apply-Submit your resume or a brief summary of your experience, including:

• Types of installs you’ve completed
• Tools and materials you’re comfortable working with
• Any relevant photos of past work (if available)

Pay: $80,000.00 - $90,000.00 per year

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have at least 2 years experience in bathroom installation, finish carpentry, or glass installation?
• Experience installing shower doors? (sliding or frameless preferred)
• Do you have basic plumbing knowledge?
• Do you have a full-size truck, utility van, and/or trailer?

Work Location: In person

Salary : $80,000 - $90,000