What are the responsibilities and job description for the PATIENT ACCESS SPECIALIST - REMOTE position at Premier Health Partners?
POSITION: PATIENT ACCESS SPECIALIST - REMOTE
DEPT: PATIENT ACCESS TELE ACCESS
HOURS: VARIED, FLEX, FLOAT, WEEKENDS, HOLIDAYS
STATUS: FULL TIME / 80 HOURS PER PAY
The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.
Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.
Minimum Level of Education Required: High School completion / GED
Additional Requirements
Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.
Position specific testing requirement: Must be proficient in Windows-
based computer technology, including keyboarding and typing at least 25 wpm.
Licensure/Certification/Registration
Medical Terminology certification preferred.
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company.
Applicable class work may be substituted for previous work experience.
DEPT: PATIENT ACCESS TELE ACCESS
HOURS: VARIED, FLEX, FLOAT, WEEKENDS, HOLIDAYS
STATUS: FULL TIME / 80 HOURS PER PAY
- MUST BE WITHIN A 50 MILE RADIUS AND WILLING TO COME INTO OFFICE FOR MEETINGS
The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.
Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.
Minimum Level of Education Required: High School completion / GED
Additional Requirements
Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.
Position specific testing requirement: Must be proficient in Windows-
based computer technology, including keyboarding and typing at least 25 wpm.
Licensure/Certification/Registration
Medical Terminology certification preferred.
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company.
Applicable class work may be substituted for previous work experience.