What are the responsibilities and job description for the Golf Travel Specialist position at Premier Golf?
Premier Golf is a golf travel company located in downtown Alpharetta, Georgia offering golf vacations & packages to a multitude of destinations both domestically and internationally. Since our inception in 1989 we have sent over 30,000 clients to the Ryder Cup and become a leader in international golf travel. With the recent investment from Your Golf Travel, a UK based company, we are looking to expand our products and events and most importantly our team.
We are looking to hire enthusiastic, customer service driven individuals to be a part of this dynamic company.
As a Golf Travel Specialist, you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer’s golf trip.
Key Responsibilities:
We’re offering a unique opportunity to become part of a fast-growing online brand in the golf travel industry, with the potential to grow alongside the company. This role comes with a competitive salary, commensurate with experience, and a wide range of benefits, including:
YGT Inc is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
We are looking to hire enthusiastic, customer service driven individuals to be a part of this dynamic company.
As a Golf Travel Specialist, you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer’s golf trip.
Key Responsibilities:
- Dealing with a high volume of inquiries on a daily basis, making a high volume of outbound calls per day while dealing with incoming calls and scheduled call backs.
- Building rapport with customers and using effective questioning and conversational techniques to identify their requirements.
- Advising customers on the perfect destinations, hotels, golf courses, and added extras (golf carts, rental clubs etc) while stressing the unique selling points of these in relation to their requirements in order to make the sale and upsell where you can.
- Consistently working to achieve individual and team targets.
- Speaking with hotel and golf course reservations departments, checking availability and confirming bookings.
- Maintaining a high level of product knowledge at all times through ongoing training and personal research
We’re offering a unique opportunity to become part of a fast-growing online brand in the golf travel industry, with the potential to grow alongside the company. This role comes with a competitive salary, commensurate with experience, and a wide range of benefits, including:
- Annual EBITDA-based bonus
- Exclusive travel discounts
- Comprehensive health benefits
- Paid Time Off (PTO)
- Paid holidays
- Retirement fund
- Personalised professional development plans
YGT Inc is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.