What are the responsibilities and job description for the National Service Franchise Director position at PREMIER FRANCHISE MANAGEMENT?
National Service Franchise Director
Company Overview
Premier Franchise Management (PFM) is the powerhouse behind America’s #1 pool builder, Premier Pools & Spas, and its rapidly expanding sister brand, Premier Pool Service. In an industry undergoing massive, fast-paced consolidation, we don’t just participate—we lead. We empower our franchise owners with unmatched brand equity, exclusive manufacturer partnerships, and a built-in customer pipeline.
The Opportunity
Are you a strategic leader who thrives on out-maneuvering competition, scaling multi-unit operations, and driving explosive revenue growth?
We are seeking a National Service Franchise Director to join our executive leadership team at our Corporate Headquarters in Franklin, TN. Reporting directly to the Vice President of Operations , you will be the chief architect of growth, operational excellence, and brand standard enforcement for our service and maintenance franchise division nationwide.
This isn't a passive corporate role. You will actively weaponize our competitive advantages—including our massive "Construction-to-Service" pipeline—to dominate major Sunbelt markets, expand into lucrative commercial sectors, and defend our footprint against heavily funded, private equity-backed consolidators.
What You’ll Do (Key Responsibilities)1. Drive Franchise Profitability & Regional Route Density
- Optimize the Grid: Partner with franchisees to deploy advanced routing software that maximizes daily stops, building dense, highly efficient regional networks that outperform local competitors.
- Financial Mentorship: Conduct strategic monthly P&L reviews with franchise owners, benchmarking performance against corporate KPIs to ensure Premier units maintain industry-leading profit margins.
- Unlock Recurring Revenue: Establish elite corporate frameworks that turn basic cleaning accounts into high-margin, recurring revenue engines through chemical automation, regular equipment audits, and preventative maintenance.
2. Champion Operational Excellence & Brand Standards
- World-Class Quality: Design and enforce rigorous field-audit systems to guarantee a flawless, consistent customer experience across all territories.
- Digital Transformation: Drive 100% network adoption of our proprietary CRM and field service software, leveraging digital proof (water chemistry logs, poolside photos) to meet modern consumer expectations.
- Protect the Brand: Ensure absolute compliance with the Franchise Disclosure Document (FDD), safety protocols, and uniform/vehicle branding to elevate our national equity.
3. Lead Workforce Development & Network Expansion
- Elevate Premier University: Oversee our continuous learning curriculum, ensuring franchisees and technicians are certified in advanced pool chemistry, energy-efficient equipment, and automation.
- Win the Talent War: Provide franchisees with modern recruitment frameworks, compensation blueprints, and career-path mapping to attract and retain elite service technicians.
- Fuel Network Growth: By driving down franchise overhead and maximizing profitability, you will create the pristine "franchisee validation" that enables our corporate development team to seamlessly sell new territories.
Strategic Growth Focus Areas
- Dominate Sunbelt Markets: Aggressively scale our footprint in high-value, year-round markets (FL, TX, AZ, NV, GA), leveraging our existing construction footprint to capture market share faster than private equity roll-ups can buy it.
- Own the Pipeline: Bridge the gap between our world-class construction division and our service division, ensuring every newly built Premier pool automatically converts into a lifetime service contract.
- Expand B2B & Commercial Portfolios: Develop robust B2B sales frameworks and certified commercial training to empower franchisees to win lucrative HOA, hotel, and municipal contracts.
- Leverage Buying Power: Maximize our massive national footprint to secure exclusive manufacturer rebates and priority supply chains (Hayward, Pentair, Fluidra), insulating franchisee margins against independent competitors.
What We’re Looking For (Job Qualifications)
- The Experience: executive-level leadership in franchise operations, multi-unit route management, or corporate leadership within the home services or pool/spa sectors.
- The Industry IQ:understanding of the pool industry landscape, private equity-backed roll-up strategies, and competing franchise models.
- The Analytical Mind: Proven mastery of complex multi-unit financial data, P&L management, and route-density logistics.
- The Drive: High energy, executive presence, and a willingness to travel nationally up to 10-20% to support our franchise partners in the field.
- The Location: Must be based in or willing to relocate to the vibrant Franklin, TN area (Greater Nashville).
Why Premier Franchise Management?
- Competitive executive compensation package (Base Salary Performance Incentives).
- Comprehensive health, dental, and vision benefits.
- 401(k) with company match.
- Paid time off and corporate holidays.
- A dynamic, collaborative, and winning corporate culture at our beautiful Franklin headquarters.
Ready to Lead?
If you are a visionary operations leader ready to take a dominant national brand to the next level, we want to hear from you. Apply today to join the Premier family!
PFM website :https://www.premierpoolsfranchise.com
Pay: $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $100,000