What are the responsibilities and job description for the Remote Inside Sales Representative (Food & Beverage Distribution, CPG, FMCG) position at Premier Food Supplies, LLC?
Description
Minimum Qualifications
- Sales Management: Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits.
- Client Engagement: Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness.
- Product Expertise: Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations.
- Collections Support: Assist the collections team in securing timely payments from accounts, including necessary follow-ups.
- Relationship Cultivation: Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes.
- Issue Resolution: Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution.
- Warehouse Support: Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite).
- AR Responsibilities (as needed): Create invoices, receive, process, and post incoming payments. Resolve client billing questions and concerns. Reconcile invoices and payments for assigned accounts. Maintain follow-ups based on aging receivables for each assigned account.
- Data Analysis: Analyze sales data to identify opportunities to increase market share and wallet size.
- Market Insights: Stay informed about market trends and competitors, providing regular insights and reports to management.
- Strategy Implementation: Collaborate with the business strategy team to implement sales insights in daily account management.
- Marketing Participation: Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets.
- Lead Generation: Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads.
- Reporting: Provide management with reports on customer needs, potential new products or services, and competitive activities.
- Technology Adoption: Assist customers in adopting new technologies and e-commerce platforms.
- Additional Duties: Perform additional duties as required to meet business needs.
Minimum Qualifications
- 2-5 years of sales experience in food & beverage, hospitality, or distribution.
- Bilingual in English and Hindi; additional South Asian languages a plus.
- Proficient in Microsoft Office or Google Suite.
- Previous Work Experience in South Asian (Indian) grocery or restaurant sales.
- Familiar with diverse markets; adept at working in fast-paced settings.
- Monday to Friday, with required evenings, weekends, and holidays as needed.