What are the responsibilities and job description for the Office Manager position at Premier Dentist Partners?
Overview:
As a Dental Office Manager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. You will be responsible for supporting the team, driving operational excellence, and helping create an exceptional patient experience while partnering closely with the dentist to support practice growth and success.
Responsibilities:
Premier Dentist Partners is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law, and participates in the federal E-Verify Program. For more information, go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
At Premier Dentist Partners, your goals are our goals. Whether you are early in your career or an experienced dental professional, we provide opportunities to grow, learn, and flourish at every stage of your career. Our team members are valued, supported, and given the resources they need to succeed.
As a Dental Office Manager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. You will be responsible for supporting the team, driving operational excellence, and helping create an exceptional patient experience while partnering closely with the dentist to support practice growth and success.
- Lead and oversee the daily administrative and operational functions of the dental practice
- Manage staff, including hiring, onboarding, training, coaching, and performance management
- Lead daily morning huddles to align the team on schedules, patient needs, priorities, and practice goals, fostering clear communication and accountability throughout the day.
- Oversee scheduling and patient flow to support an efficient patient experience
- Manage billing, insurance verification, coding accuracy, and claims processing
- Monitor key financial metrics and support budgeting and reporting
- Ensure compliance with HIPAA, OSHA, and other applicable regulations
- Maintain accurate patient records and office documentation
- Manage vendor relationships and oversee the ordering and maintenance of office supplies
- Oversee equipment maintenance and office operations
- Support employee engagement and foster a positive, team-focused culture
- Identify challenges, develop solutions, and proactively address operational needs
- Ensure patients receive exceptional customer service throughout their experience
- Support the overall success, growth, and profitability of the practice
- Bachelor’s degree in business administration, healthcare management, or a related field preferred
- Previous dental office management experience preferred
- Strong leadership, communication, and customer service skills
- Experience managing or leading a team
- Knowledge of dental practice operations, scheduling, and patient flow
- Familiarity with dental practice management systems and office software
- Strong organizational, analytical, and problem-solving skills
- Ability to adapt quickly and thrive in a fast-paced environment
- Competitive Compensation
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Savings Plan
- Short- and Long-Term Disability
- Paid Time Off and Paid Holidays
- FSA, HSA, and Dependent Care Accounts
- Employee Assistance Program
- Commuter Benefits
- Exclusive Employee Perks, Discounts, and even pet insurance!
- A Collaborative, Supportive Team Environment
- And so much more!
This Job Posting does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position.
Premier Dentist Partners is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law, and participates in the federal E-Verify Program. For more information, go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.