What are the responsibilities and job description for the Patient Care Coordinator position at Premier Dental Care of Decatur?
We’re looking for a friendly, organized, and proactive Patient Care Coordinator who thrives in a fast-paced environment and genuinely enjoys helping people. You’ll be the first point of contact for our patients—setting the tone for their entire visit.
What You’ll Do
- Be the welcoming voice and face of our office—on the phone and in person
- Keep our multi-provider schedule running smoothly and efficiently
- Coordinate appointments, confirmations, and follow-ups to ensure seamless patient care
- Collect and accurately enter patient insurance and personal information
- Help patients feel informed and comfortable by answering questions and guiding them through the process
- Maintain a clean, organized, and inviting front office space
- Protect patient privacy by following HIPAA guidelines at all times
- Work closely with our clinical team to create a positive, team-driven environment
What We’re Looking For
- Previous front office or administrative experience (dental is a big plus, but not required)
- A natural people-person with strong customer service skills
- Highly organized with great attention to detail
- Ability to multitask and stay calm under pressure
- Positive attitude, reliability, and professionalism
- Comfortable using computers and learning systems like Eaglesoft
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Dental office: 1 year (Preferred)
Work Location: In person
Salary : $20 - $25