What are the responsibilities and job description for the Deposit Operations Specialist position at Premier Community Bank?
Are you someone who enjoys solving problems, digging into details, and helping others succeed? At Premier Community Bank, we're looking for a Deposit Operations Specialist to join our team. If you've worked in banking, financial services, tech support, or another role where accuracy, service, and technology come together, we'd love to hear from you!
In this role, you'll support our back-office banking operations by managing key functions that keep our systems running smoothly. Whether you're processing ACH files or helping a customer navigate online banking, you'll play an essential part in delivering the reliable service our customers count on.
Key Responsibilities:
- Report processing, including email notifications, item reviews, and account deposits with accuracy and detail
- Respond to various channels of customer requests
- Assist customers with online banking needs
- Debit card maintenance
- Review and validate new account openings and documentation
- Support fraud prevention through account monitoring tasks
- Participate in testing, upgrades, and rollout of deposit system changes
- Collaborate with IT, Retail, and Compliance for seamless service delivery
- Wire processing
Skills for Success:
- Experience in financial services, banking, or another detail-oriented, tech-savvy role
- Prior ACH or check processing experience is preferred, but not required
- Comfort using online systems, mobile tools, and multiple computer programs at once
- A service-first mindset and strong communication skills
- Curiosity, accuracy, and a willingness to learn
What is it like to be Premier?
Join our team of employees who pride themselves on listening to our customer's needs and portraying a willingness to fulfill those needs. Grow in an environment where our employees respect the communities they serve, their customers and their co-workers.
Our goal is to provide an amazing, quality experience for our customers. We constantly strive to do the right thing. We appreciate and encourage new ideas from each other and our customers to become the bank of choice. We invite you to apply today and become a member of our staff where we help each other and work as a team to deliver quality service.
Benefits Available: Paid personal time off, paid holidays, health, dental and vision insurance, life and long-term disability insurance, 401(k) with match, bonus program, Employee Stock Ownership Plan (ESOP), continuing education reimbursement, flexible spending account plans, voluntary AFLAC insurance policies, Employee Assistance Program and 529 college savings plan.