What are the responsibilities and job description for the Community Manager position at Premier Community Association Management?
Portfolio Manager
Company: Premier Community Association Management (PCAM)
Location: Middletown, Delaware
Position Type: Full-Time
About Premier Community Association Management
Premier Community Association Management (PCAM) is a locally owned and rapidly growing community management company serving homeowner and condominium associations throughout Delaware. We are dedicated to providing exceptional service, building strong relationships, and helping communities thrive through professional management and operational excellence.
Position Summary
PCAM is seeking an experienced and motivated Portfolio Manager to join our Middletown team. This position is responsible for managing a portfolio of community associations by serving as the primary contact for Boards of Directors, homeowners, vendors, and business partners. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment where relationship management and problem-solving are key.
Key Responsibilities
- Serve as the primary liaison for a portfolio of homeowner and condominium associations.
- Develop and maintain strong relationships with Board members, homeowners, residents, and vendors.
- Attend and facilitate board meetings, annual meetings, committee meetings, and community events as required.
- Prepare meeting agendas, management reports, board packets, and follow-up action items.
- Review and present financial statements, budgets, reserve funding plans, and proposals to association boards.
- Coordinate and oversee community maintenance, repairs, capital improvement projects, and vendor services.
- Solicit and evaluate vendor bids and monitor contract performance.
- Ensure compliance with governing documents, association policies, and applicable state and local regulations.
- Assist boards with covenant enforcement and community standards in a professional and consistent manner.
- Help manage collection matters, owner concerns, and legal issues in coordination with association attorneys and leadership.
- Conduct regular property inspections and identify opportunities to improve community appearance and operations.
- Partner with internal departments to deliver exceptional service and support to assigned communities.
- Stay informed on industry trends, best practices, and legislative changes affecting community associations.
Qualifications
- 3 years of community association management, property management, or related experience preferred not required.
- Strong knowledge of budgeting, financial reporting, contract management, and customer service.
- Excellent communication, organizational, and conflict-resolution skills.
- Ability to manage multiple priorities and communities effectively.
- Strong attention to detail and follow-through.
- Proficiency with Microsoft Office Suite and property management software.
- CMCA, AMS, PCAM, or other industry certifications are preferred but not required.
- Valid driver's license and reliable transportation.
Compensation & Benefits
- Competitive salary based on experience and qualifications.
- Health insurance benefits.
- Paid time off and company holidays.
- Professional development and certification assistance.
- Opportunities for advancement within a growing organization.
- Supportive team culture focused on collaboration, growth, and work-life balance.
Why Join PCAM?
At PCAM, we believe our employees are our greatest asset. We foster a collaborative environment where team members are empowered to make a difference, build meaningful relationships, and grow their careers. If you're passionate about helping communities succeed and enjoy working with people, we'd love to hear from you.
Apply today and become part of a team committed to making communities better places to live.
Premier Community Association Management is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Middletown, DE 19709 (Required)
Work Location: In person
Salary : $45,000 - $65,000