Medical Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your expertise in medical office procedures, electronic health record (EHR) systems, and insurance processes will contribute to seamless clinic operations. If you thrive in a fast-paced setting, possess excellent communication skills, and have a passion for providing outstanding patient service, this opportunity is perfect for you!

Duties

• Greet patients warmly and assist with check-in and check-out procedures using various EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and others.
• Verify patient insurance coverage through insurance verification processes and ensure accurate documentation review for billing and coding purposes.
• Schedule appointments efficiently using medical scheduling software and coordinate with medical staff to optimize clinic flow.
• Handle multi-line phone systems with professionalism, providing clear information and directing calls appropriately while practicing excellent phone etiquette.
• Manage medical records by filing, retrieving, and maintaining patient files in compliance with HIPAA regulations and health information management standards.
• Assist with billing procedures including medical collection efforts, CPT coding, ICD-9/ICD-10 coding, and Medicare claims processing.
• Support administrative functions such as data entry, typing reports, maintaining office supplies, and supporting clinic management tasks.
• Verify insurance benefits and process claims accurately to facilitate smooth reimbursement cycles.
• Maintain confidentiality of patient information in accordance with HIPAA guidelines and ensure compliance during documentation review.

Skills

• Extensive knowledge of EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and others.
• Strong understanding of medical terminology, CPT coding, ICD-9/ICD-10 coding standards, and medical billing practices.
• Proven experience in medical collection efforts and insurance verification processes within a clinical setting.
• Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus.
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with office management software like Office365 or Google Workspace.
• Ability to handle clerical tasks such as filing, data entry, multi-line phone operation, and document management efficiently.
• Knowledge of HIPAA regulations to ensure privacy and security of health information at all times.
• Prior clinic or dental office experience is highly desirable; familiarity with dental terminology or hospital experience is a plus.
• Strong organizational skills with attention to detail for documentation review and care plan coordination. Join our team to make a meaningful difference by supporting exceptional patient care through efficient administrative support! We value energetic professionals who are committed to excellence in healthcare administration while fostering a positive environment for both staff and patients alike.

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16 - $19