What are the responsibilities and job description for the Field Service Supervisor position at Premier Building Services?
Company Description
We are a commercial hvac company in the Denver area looking for a well rounded individual capable of troubleshooting rtus, boilers, chillers, and ducted and nonducted split systems.
Role Description
This is a full-time, on-site role for a Field Service Supervisor located in Englewood, CO. The Field Service Supervisor will oversee daily operations, manage field service teams, ensure customer satisfaction, and address service-related issues. Responsibilities include coordinating schedules, monitoring fieldwork quality, troubleshooting operational challenges, and maintaining high safety and performance standards. The role also involves regular interaction with clients to ensure successful resolution of service requests and reporting on operational metrics to management.
Qualifications
- Strong Supervisory Skills and ability to effectively lead and manage teams
- Experience in Field Service operations and troubleshooting service-related issues
- Outstanding Communication skills and proven ability to address customer requirements
- Commitment to Customer Satisfaction with a service-oriented approach
- Proficiency in operational reporting and time management
- Familiarity with safety regulations and protocols
- Prior experience in facility management services or a relevant industry is a plus
- High school diploma or equivalent; additional certifications in management or technical fields are advantageous