What are the responsibilities and job description for the Manager, Card Services Analytics position at PREMIER Bankcard?
Location: Sioux Falls, SD
Shift: 8:00am-5:00pm, Monday-Friday
Job Status: Full-Time
Company: PREMIER Bankcard
About the Role
Responsible for the overall coordination and management of the Analytics Department within the Card Services vertical. Determines the most effective method(s) for completion of multiple analytical, MIS, tracking/reporting processes, and operational and business support. Establishes and ensures adherence to department guidelines, policies, and procedures and assists in developing department budget. Provides supervision of personnel and administration of staff. Oversee the preparation and analysis of department performance. Presents information to senior management and makes day-to-day decisions that affect results. Identify, analyze, and test business opportunities at the department and business level to drive and influence change of the organization.
Job Duties and Responsibilities
- Essential duties and responsibilities include the following. Other duties may be assigned.
- Manage budget and department variances.
- Ensure departmental guidelines, policies and procedures are current and adhered to by staff. Includes maintaining regulatory compliance.
- Oversee department staffing and turnover, ensuring staffing needs are adequate.
- Oversee supervision of staff, conduct performance and salary reviews.
- Assist with the development of cost efficient and profitable strategies.
- Monitor efficiency and effectiveness of assigned department(s), KPI’s, processes and/or tasks through appropriate reporting mechanisms.
- Identify process improvements and coordinate implementation.
- Work in coordination with other departments to achieve division goals.
- Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly.
- Respond to audits and data requests related to examiner questions, requests, and reviews. Support responses to internal audits and regulatory exams.
- Assist in the management and oversight of vendor partnerships as applicable.
- Develop, present, and implement strategic recommendations & business initiatives.
Skills and Qualifications
- Guides and motivates teams while making strategic decisions that influence departmental and organizational outcomes.
- Applies data-driven methods to evaluate performance, identify opportunities, and support business decisions.
- Clearly conveys complex information across all organizational levels through verbal and written channels.
- Quickly learns new concepts, adjusts to change, and continuously improves personal and team capabilities.
- Bachelor’s degree required, preferably in Data Science, Analytics, or related fields such as Statistics, Mathematics, Engineering, Computer Science, Actuarial Science, or Business Administration.
- Advanced degree or a combination of education and relevant experience is also acceptable.
- Minimum of 6 years of professional experience preferred, with credit card industry or applicable business experience is required.
- Supervisory experience is preferred, along with a basic understanding of credit card systems.
- Proficiency in SQL and/or SAS (or equivalent languages such as Python or R) is required; experience with Power BI or Tableau is preferred.
Competitive Benefits Package
- Full medical benefits when working 20 hours per week
- Traditional and High-Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Various Career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
To ensure timely communication during the application process, please ensure that the “My Presence” portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at Careers to view any status changes.
Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.