What are the responsibilities and job description for the Coordinator, Web Content - Historic Hotels position at Preferred Travel Group?
GENERAL SUMMARY
The primary responsibility of the Coordinator, Web Content is to research, collect, write, edit, and upload content for Historic Hotels of America (HistoricHotels.org) and Historic Hotels Worldwide (HistoricHotelsWorldwide.com), while following brand standards and voice and maximizing Search Engine Optimization (SEO) techniques. The Coordinator will oversee the content development for new hotel implementations, assist with editing and refreshing previously created content, and support all web content-related requests from hotel representatives. As needed, the Coordinator will provide general support to updating sections of the website to include Hot Deals, experiences, and landing pages such as the Hilton, Omni, and Preferred pages, the pet-friendly, employee rate, and meetings pages.
ORGANIZATIONAL RELATIONSHIP
Under the direct supervision of the Manager, E-commerce, the Coordinator, Web Content will execute website content requirements and work closely with the Historic Hotels of America and Historic Hotels Worldwide team. This position will also interact with member historic hotels and outside partners.
DUTIES & RESPONSIBILITIES
The ultimate goal of Historic Hotels of America and Historic Hotels Worldwide is to increase revenue to hotels through its websites. The successful candidate will be integral to the team by writing compelling content that inspires visitors. He or she will be a valued technical expert (expert user of the Historic Hotels of America and Historic Hotels Worldwide web content management system) and will deliver results on a consistent, precise, and timely manner. He or she will be an organized multitasker who will create and manage timelines and execute them smoothly and effectively.
Duties will include:
• Research, collect, write, and edit website content, including copy and images; edit to meet brand standards and SEO requirements; post on websites; update as required
• Work with the Revenue Management Team to add Hot Deals to member hotel special offer pages and provide regular updates to the team for use in future promotions
• Log and triage or complete requests sent to the webmaster inbox
• Expert user on Historic Hotel’s Web Content Management System (CMS)
• Create, load, and maintain content and designs for landing and home pages
• Assist in documentation and maintenance of processes for: efficient onboarding of new hotels and maintaining content for existing hotels; loading new offers and maintaining content for existing offers; and new web content and maintenance of web content sections, such as destination guides, experiences, and other content marketing initiatives
• Ensure consistent look and feel as well as appropriate brand voice, across web properties
• Ensure all website content standards are maintained as new functionality and websites are developed
• Keep current with emerging web technologies through relevant blogs, email newsletters, and events
• Contribute to overall Ecommerce & Marketing projects and campaigns as needed
QUALIFICATIONS
• Bachelor’s degree in history, marketing, journalism, historic preservation, or related field
• Must have a passion for history and historic research, and very strong knowledge of world geography, heritage, and cultural destinations
• 1-3 years experience in communications role inclusive of online experience
• Excellent verbal & formal written communication skills; must like to write, document sources, and edit for spelling, punctuation, and grammar; and strong proofing with attention to detail.
• Knowledge of domestic and international travel, geography, cultural and heritage events, and diverse cultures; knowledge or interest in architectural history a plus
• Outstanding attention to detail required
• Demonstrated understanding of SEO best practices
• Ability to work within a group and individually
• Excellent project management and interpersonal skills
• Highly organized self-starter, motivated and results oriented
• Strong knowledge of MS Office 2013, including Word, PowerPoint, Excel, Outlook, Presentation Software
• Ability to manage multiple constituencies and projects under tight deadline pressure required
• Ability to quickly and comfortably flex to meet frequent changes in priority
• Understanding of travel/hospitality industry a plus, but not required
TECHNICAL QUALIFICATIONS
● Proficient in Microsoft Office products (Word, Excel)
● Experience with database or CMS
● HTML coding skills
● Adobe Photoshop skills
● Intermediate website architecture skills
● Intermediate proficiency with web analytical tools
STRONGLY PREFER
• Experience as writer or editor for professional journal or publication, or preparing proposals and presentations in a management consulting firm
• Has completed a study abroad program
• Demonstrated global perspective
• Knowledge or interest in architectural history and historic preservation
• Prior writing or editing work with a professional management consulting company, professional think tank organization, or for a newspaper, news magazine, or professional journal
• Experienced photo-editing for web sites
WORKING CONDITIONS
This role will be based out of our Preferred Travel Group office in Washington DC. With our in-office philosophy, our associates are expected to be in the office at least three days per week, supporting a healthy balance between in-person collaboration and flexible remote work.
We take pride in our vibrant and inclusive culture, which thrives on meaningful connection, shared purpose, and cross-functional teamwork. In-office engagement plays a vital role in fostering spontaneous collaboration, accelerating innovation, and strengthening relationships across teams. It also provides valuable opportunities for mentorship, professional development, and a deeper sense of community.
Please note: While the current expectation is a minimum of three days per week in the office, this may evolve over time in alignment with business needs and our continued commitment to culture-building.
REQUIRED TRAINING
1. Orientation in Washington, DC
2. Outlook Training
3. Historic Hotels Custom CMS
4. Google Analytics: Web Analytical Tool
5. Any software programming that would benefit the productivity of the candidate
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
SALARY
$18.00 - $22.30 / hour; actual compensation within this range will be determined by multiple factors including candidate location, experience and expertise.
Salary : $18 - $22
