Residential Coordinator Assistant

Job Description:

Job Title: Residential Coordinator Assistant

Location: Quincy, IL
Department: Residential Services – SUD
Employment Type: Full-Time
Shift: Monday – Friday
Pay Range: $16.49 – $23.09 per hour

Job Summary:

Are you a compassionate and organized professional passionate about supporting individuals in recovery? Join Clarity Healthcare as a Residential Coordinator Assistant and help foster a safe, therapeutic environment for clients in our Substance Use Disorder (SUD) residential program.

In this role, you’ll support the Clinical Team by supervising client activities, assisting with treatment procedures, and contributing to staff training and program compliance.

Our ideal candidate is a strong communicator, skilled in crisis response, and committed to making a meaningful impact in the lives of others.

Position Perks & Benefits:

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment (eligibility requirements apply)

• Comprehensive employee benefits package – health, dental, vision, retirement, life & more

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement (if applicable)

Key Responsibilities:

• Supervise daily client activities and ensure adherence to program rules

• Conduct client orientation, including rights and responsibilities

• Support medication administration in collaboration with Behavioral Health Technicians

• Document client behaviors and treatment progress

• Monitor detoxification clients for safety and recovery needs

• Provide transportation for clients as needed

• Participate in hiring, training, and supervision of Behavioral Health Technicians

• Facilitate staff meetings and assist with scheduling and shift coverage

• Prepare or support group curricula and educational materials

• Respond to crisis situations using behavioral interventions

• Ensure documentation meets State Regulatory and CARF standards

• Lead or support educational and recreational groups

• Complete mandatory training and continuing education requirements

• Perform other duties as assigned

Illinois-Specific Responsibilities (Second Shift):

• Assist in hiring Behavioral Health Technicians

• Provide supervised clinical services including screening, assessment, treatment planning, case management, referrals, and discharge planning

Education and/or Experience Qualifications:

• Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or related field; OR

• High School Diploma or GED with at least two (2) years of relevant employment history

• One (1) year of supervisory experience preferred

• For Illinois second shift: Three (3) years of experience required

Additional Qualifications:

• Knowledge of HIPAA and 42 CFR Part II confidentiality laws

• Ability to build rapport with clients

• Skilled in verbal de-escalation and crisis response

• Strong multitasking and prioritization skills

• Leadership and team collaboration abilities

• Effective verbal and written communication

• Ability to contribute to curriculum development and group facilitation

Employment Requirements:

• Successful completion of background checks (criminal, driving record, abuse/neglect, fingerprint)

• Completion of New Hire Orientation and ongoing training (including Relias)

• Valid driver’s license, acceptable driving record, and current auto insurance

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.