Admin & Sales Support Specialist

Precisionary Instruments

Ashland, MA | Part-time 20-25 hrs/week

Admin & Sales Support Specialist

ABOUT PRECISIONARY INSTRUMENTS

At Precisionary Instruments, we build the tools that help scientists see human biology as it really is. For nearly 20 years, our tissue-slicing instruments have been used in labs around the world to advance research into Alzheimer's disease, cancer, infectious disease, and beyond - and today we're helping move medicine toward more human-relevant models that can bring better treatments to patients faster. We're a small, tight-knit team in Ashland, MA, where the work is real, the pace is fast, and every person shapes what we become next.

POSITION SUMMARY

We're looking for a highly organized and proactive Admin & Sales Support Specialist to join our Ashland office on a part-time basis. This role is the operational backbone of our sales team - keeping leads organized, orders moving, and customers well-served. You'll work closely with the CEO, Chief Scientific Officer, and sales staff on a daily basis, reporting to the VP of Sales. This is a part-time role with a genuine path to full-time for the right person. If you thrive in a fast-paced environment, enjoy wearing multiple hats, and want to be part of a mission-driven company, we'd love to hear from you.

RESPONSIBILITIES

Core (your primary focus)

- Review and filter incoming leads

- Process orders and manage e-store orders and invoices

- Initiate the repair process; unpack, inspect, and clean returned and repaired equipment

- Answer and direct incoming calls on company phone lines

- Monitor and follow up on overdue customer invoices

Office & Administration

- Process and pay company purchases

Tradeshow & Event Logistics (as needed, seasonal)

- Inventory and organize exhibit materials

- Coordinate tradeshow logistics - lead-scanning app setup, materials handling, electricity orders, and related details

- Book travel accommodations

- Attend tradeshows on-site to support the team as needed (occasional seasonal travel)

QUALITIES WE'RE LOOKING FOR

- Highly organized with excellent attention to detail and the ability to juggle multiple priorities

- Proactive and self-motivated - you don't wait to be told what needs doing

- Strong written and verbal communication skills for interacting with customers and internal team members

- Comfortable working independently in a small office environment

- Friendly, professional, and reliable

REQUIREMENTS

- Previous experience in an administrative, sales support, or operations role preferred

- Comfortable with basic business software (email, spreadsheets, order management systems)

- Experience with CRM tools (e.g., Streak, Salesforce, HubSpot) a plus

- Comfort with QuickBooks and basic accounts-payable / accounts-receivable tasks a plus

- Ability to reliably commute to our Ashland, MA office

- Science or laboratory background is not required but is a bonus

PHYSICAL REQUIREMENTS

- Ability to occasionally lift and move materials and equipment (up to 25 lbs) and perform light hands-on tasks such as unpacking and cleaning returned instruments. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role.

COMPENSATION & HOURS

- Part-time, approximately 20-25 hours/week, with flexible scheduling

- $22-30/hour, commensurate with experience

THIS POSITION PROVIDES

- Direct mentorship and collaboration with the CEO and Chief Scientific Officer

- Exposure to the scientific instruments industry and the global research community

- A collaborative, supportive team culture where your contributions are genuinely valued

- Potential for expanded responsibilities and future full-time opportunities

WHAT YOU'LL LOVE ABOUT WORKING HERE

- Making a difference - our instruments are used in labs around the world studying Alzheimer's disease, cancer, infectious disease, and more

- Collaborative culture - team members support each other, with direct access to company leadership

- Genuine work/life balance - we respect your time outside of work

HOW TO APPLY

Please send the following to info@precisionary.com:

- Resume (required)

- Cover letter (required)

Work Location: Ashland, MA 01721 - reliable local commute required.

Precisionary Instruments LLC is an equal-opportunity employer. We are committed to a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Pay: $22.00 - $30.00 per hour

Work Location: In person

Salary : $22 - $30