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Customer Service Automotive Associate

Precision Tune Auto Care of NC
Wilmington, NC Full Time
POSTED ON 10/21/2026
AVAILABLE BEFORE 2/17/2027

Automotive Customer Service Associate (Great Career Opportunity)

Do you enjoy helping people?

Full Time Hours during: Mon - Sat, 8AM - 6PM (5 days per week, including Sat with 1 day off).

Your next career move is to join one of our family-owned, locally-operated automotive shops. We are looking for enthusiastic customer service associate, who want to build a career with a growing company!

Precision Tune Auto Care is proud to offer:

● Family-owned company with a culture of caring for people.

● A career path with unlimited potential

● Fun, teamwork environment

● Clean, neat stores

● Continued training

● Medical, dental and vision, life insurance & EAP at 90 days

● 401K plan with employer match

● Paid time off @ 6 months

● Closed on Sundays to spend time with family & friends

Our business is growing, the opportunity is huge, and we will pay very competitive rates.

At Precision Tune Auto Care of North Carolina we offer our customers a one stop solution for all of their automotive maintenance and repair needs (a true dealer alternative). From oil changes and tires to engine replacement and electrical diagnosis; simply put, we fix cars. It is important to us that our customers are always happy, safe, and that their cars are reliably maintained. Our family-owned and operated group opened the first location in 1979, and we operate more than 30 locations across North Carolina.

Our company strives to provide outstanding customer service and high-quality work at a great value.

We are seeking enthusiastic, passionate team members who have drive and potential to build a career with an established company that is continually growing and believes that people are our best asset.

As a Customer Service Associate, you will be responsible for greeting customers in a friendly manner, developing relationships, and exceeding all expectations. You will help answer the phone, enter service order tickets and cash out customers after service is complete.

Qualifications / Requirements include:

● 2 years customer service and retail transaction experience

● Excellent communication skills

● An outgoing FRIENDLY personality

● Ability to multi-task in a customer focused retail environment, while ensuring accuracy of work

● Good computer and phone skills

● Ability to effectively communicate well verbally and in writing

● Ability to work a flexible 5 day schedule including Saturdays (M-Sat, 8am - 6pm)

● Be able to pass background check

● Valid driver’s license or ID and consistent transportation to work

● High school degree or GED preferred

Equal Opportunity Employer.

If you have experience leading and motivating a service team and want to work for a well-known industry leader, a CARING COMPANY & FUN SHOP - Apply TODAY!

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 40.0 – 45.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Have you ever worked in automotive service?

Experience:

  • Customer service: 2 years (Required)
  • Cash handling: 1 year (Required)

Work Location: In person

Salary : $13 - $15

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